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Outsourcing Company in the Philippines Provides Free Consultation for Email & Back Office Services[PHILIPPINES – June 23, 20915] – One Contact Center provides customer support outsourcing and email support in the Philippines. Additionally, they provide back office support services and back office outsourcing in the Philippines. The company recently announced that they are providing free consultations to companies looking to incorporate email customer support services and back office support services. Email has proven to be an essential method for communication. It is a quick and effective method form of communication between businesses and clients for sales and marketing purposes. Incorporating email customer services provides an additional way for customers and potential customers to directly contact businesses. Though some customers prefer to call, or use live chat, many individuals prefer to use the email service. Email customer support outsourcing is a convenient and cost effective solution for businesses to stay connected with customers. One Contact Center supports all inbound/outbound telemarketing and back office outsourcing in the Philippines 24 hours per day, 7 days per week, for 365 days per year. Agents are based out of the Philippines, Ortigas and Manila, and are on hand to answer calls, provide live chats, and provide email support in the Philippines without the need to pay multiple employees to be on hand. Their agents consist of IT experts, project managers and experienced customer support agents that are trained on the specific policies and procedures within each business. In addition to email support in the Philippines, One Contact Center provides outbound telemarketing services, outbound call center services and offshore call center services out of their offices located in Ortigas, Manila and the Philippines. One Contact Center employs over 200 agents who are dedicated in overseeing company campaigns and providing top notch quality assurance. Each campaign is provided with key logger analysts who monitor all keyboard activity by the agents, and quality assurance analysts to listen to all recorded calls. With a 100% secure setup, businesses can feel confident as all agents are monitored to ensure the confidentiality of their client’s information and data. To learn more about email customer support services and back office support services, contact One Contact Center to schedule a free consultation. As a community-building service, TMCnet allows user submitted content which is not always proofed by TMCnet editors. If you feel this entry is of inferior quality or wish to report it for some reason, please forward the URL to "webedit [AT] tmcnet [DOT] com" with your comments. |