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Outsourcery: Winter 'mayhem' fails to disrupt technology savvy SMEs
London, Manchester, Dec 23, 2009 (M2 PRESSWIRE via COMTEX) --
The big chill sweeping across the country has failed to disrupt the operations of small and medium sized enterprises (SMEs) using hosted IT and communications solutions which enable staff at businesses to seamlessly communicate with each other in the most efficient way.
Outsourcery, the leading communications and hosted IT company, can offer businesses an integrated communications solution including instant messaging, presence information, voice and video conferencing using Live Meeting for group discussions and document sharing. Businesses can see the availability of all their employees - whether they are talking on the phone, meeting a client or checking e-mails - and contact them in the most appropriate and time-efficient way.
The technology has proved vital for many SMEs recently, as snow and ice continue to cause major problems for employees travelling to work and interrupts important business meetings, amid police reports of "mayhem" on the nation's roads. Local councils have reacted angrily to accusations that they were not prepared for the current cold snap and blamed Britain's travel misery on the "perfect winter storm".
However, innovative Unified Communications solutions are proving the perfect antidote to the current cold snap as the technology removes the need for employees to meet with each other face-to-face. Unified Communications brings together Live Meeting, presence functionality, group chat, remote desktop sharing and conferencing facilities on to a single platform accessed from a PC, providing businesses with a tool for more effective communication across their organisation.
Mark Seemann, Product Strategy & Development Director at Outsourcery, said: "The recent bad weather shows that small businesses can not always rely on employees being able to meet face-to-face. With large numbers of employees having to work away from the office in the harsh weather conditions, businesses are finding that they need more effective ways to stay in touch with their colleagues and clients. Unified Communications lets businesses of any size communicate and collaborate more efficiently.
"The current cold snap will only further underline how important being able to connect with your colleagues whenever and wherever they are, means an increase in productivity company-wide." Some of the key features of Unified Communications are the presence functionality and Live Meeting. Presence works with your Outlook calendar to enable staff to see if colleagues are in a meeting and relays that information to the person trying to contact them. PCs are also monitored, enabling managers to check on the availability of staff and check if a keyboard or mouse is being used.
Live Meeting provides the ability for users to take part in a web conference. These can be scheduled via Outlook using the 'Schedule a Live Meeting' button or ad-hoc. Web conferencing supports a rich mix of data collaboration such as instant messaging, audio, video, slide presentations and application sharing.
Users with a Windows Mobile device will be able to download the active sync software allowing them to obtain access to instant messaging and presence information.
For additional information on Unified Communications or to arrange an interview with Mark Seemann contact Joe Morgan or Satwant Kaur.
Mark Seemann provides his own incisive analysis of the latest developments in technology on his blog, http://www.markseemann.com
About Outsourcery
Outsourcery is the UK's leading provider of mobile-centric unified communications (UC) and hosted IT solutions to small and medium-sized enterprises. The company has its own state-of-the-art data centres and hosting infrastructure to provide managed services and Software-as-a-Service (SaaS) IT solutions such as hosted Microsoft Exchange 2007, Microsoft Office SharePoint Server 2007, Microsoft Office Communication Server, Microsoft Dynamics CRM 4.0 and UC solutions using a BroadSoft hosted switch.
With an annual turnover of circa GBP60 million, Outsourcery is now the UK's No.1 independent provider of business mobile solutions, having acquired the THUS Mobile business in March 2009. It now manages the customer bases for Vodafone and O2, providing mobile voice and data solutions to approximately 25,000 customers and over 100,000 business end-users.
Outsourcery is a Microsoft Certified Gold Partner with a total of 7 competencies and employs over 250 staff based in 3 UK offices (London, Manchester and Leicester). Outsourcery is also the UK's No.1 provider of hosted Microsoft Dynamics CRM 4.0 and was recently awarded the prestigious "SME Hosted Communications Solution of the Year" award at the Comms National Awards 2009.
CONTACT: Joe Morgan / Satwant Kaur, Flame PR
Tel: +44 (0)20 7233 7578
e-mail: joe@flamepr.com
e-mail: Satwant@flamepr.com
Outsourcery
WWW: http://www.outsourcery.co.uk
((M2 Communications disclaims all liability for information provided within M2 PressWIRE. Data supplied by named party/parties. Further information on M2 PressWIRE can be obtained at http://www.presswire.net on the world wide web. Inquiries to info@m2.com.
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