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OpenSpan Introduces Next Generation Intelligence Solution Aimed to Drive Workforce ProductivityOpenSpan (News - Alert), Inc., an industry pioneer in automation and intelligence solutions, today announced the release of OpenSpan Workforce Intelligence™, the company's next generation analytics solution. OpenSpan Workforce Intelligence is a SaaS (News - Alert) enterprise application that captures employee productivity data from the desktop that equips operational leaders with new insights to better understand, manage and engage their workforce. Using OpenSpan Workforce Intelligence, organizations will gain a deeper understanding about how and where employees spend time performing work. OpenSpan Workforce Intelligence leverages OpenSpan's unique IP to collect a "day in the life" view of an enterprise's workforce and transform this data into insightful visualizations to help business leaders more effectively understand and manage the productivity, efficiency and technology challenges facing companies today. "While the big data revolution has delivered a wealth of metrics to better understand what is happening within the four walls of the enterprise, a void remains in truly understanding how people and technology impact the overall health of an organization," said Damon Lockwood, chief technology officer for OpenSpan. "OpenSpan Workforce Intelligence fills this void by delivering insight into employee activities that help leaders make more informed, data-centered business decisions." With OpenSpan Workforce Intelligence, companies can analyze capacity and utilization to control operational costs, drive production and increase work throughput. OpenSpan Workforce Intelligence performs intelligent data capture in two ways. First, by using OpenSpan's secure data acquisition technology to access desktop application activity. The second method is through an intuitive user interface that allows the employee to provide feedback about their off-computer time and technology obstacles. "The next generation capabilities offered in OpenSpan Workforce Intelligence provide powerful insight for companies across all industries to become more intelligence-centric enterprises," concluded Lockwood. "OpenSpan's core technology, being utilized by hundreds of leading FORTUNE organizations, has been helping these companies drive efficiencies through automation and robotics solutions for years. This unique, proprietary capability is now being extended to help deliver insight from the central hub of all transactions that take place in the enterprise - the employee desktop. Gaining this visibility opens up a new world to business leaders who seek to truly maximize workforce productivity." For organizations wanting to learn more about OpenSpan Intelligence, a live webinar is scheduled for November 4, 2015 at 11:00 AM Eastern. The webinar titled, "Uncovering Hidden Capacity Within Your Workforce," features OpenSpan customer presenter Doug Schrier, vice president of continuous improvement and internal audits for Covenant Transportation Group, as well as Scott Merritt, vice president of global sales - OpenSpan, and Patricia Brinton, senior director of solutions strategy - OpenSpan. The webinar will address the critical challenges faced by companies today regarding workforce productivity and provide an in-depth look into OpenSpan Workforce Intelligence's features and capabilities, and how enterprises like Covenant Transportation Group can drive increased capacity and optimize utilization using intelligence made visible by the OpenSpan Workforce Intelligence™ solution. Click here to register for this live webinar: http://www.openspan.com/about/knowledge-center/webinars/visibility-into-the-invisible-uncovering-hidden-capacity-within-your-workforce/. To learn more about OpenSpan Workforce Intelligence, click here: http://www.openspan.com/workforce-intelligence/. About OpenSpan OpenSpan (www.openspan.com) is an industry pioneer in automation and intelligence solutions that help bridge people, processes and technology to gain insight into employee productivity, simplify transactions and engage employees and customers. Leading FORTUNE 500 companies leverage OpenSpan's Automation suite of solutions to deliver faster, more seamless transactions that accelerate employee productivity and reduce customer effort while increasing operational efficiencies. Using OpenSpan Intelligence, these enterprises have a clear line of sight into workforce productivity to make more informed decisions regarding utilization and aligning human capital investments to production goals. To learn more about OpenSpan, visit www.openspan.com, or request a one-on-one demo with an automation expert - www.openspan.com/demo.
View source version on businesswire.com: http://www.businesswire.com/news/home/20151005006471/en/ |
