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OpenMarket Adds New Mobile Messaging Solution Providers to Global Partner ProgramTwo New Technology Partners Lend Expertise to Help Enterprises Offer More Effective Sales and Marketing Engagement via SMS & MMS SEATTLE, June 22, 2016 /PRNewswire/ -- OpenMarket, a leader in enterprise mobile engagement, today announced the addition of two new mobile messaging solution providers to its Global Partner Program. These new partners will add significant value for OpenMarket's expansive roster of enterprise customers looking to transform how they engage with their customers and prospects to help drive new business. The new solution providers, CodeBroker and Vehicle, have integrated their mobile couponing, list building/management, Multimedia Messaging Service (MMS), and video personalization technology with OpenMarket's cloud-based solutions, including its SMS/MMS APIs and Mobile Engagement Platform. By working with OpenMarket and its partners, enterprises can generate increased awareness and identify new revenue opportunities. For example:
With the goal of delivering a superior customer experience, many organizations are transitioning to SMS and MMS mobile messaging channels to align with consumer preferences, especially those of the growing millennial generation. In fact, 77% of millennials react more positively to companies that offer mobile messaging.2 Combine this with the extremely high engagement rates when using text messaging versus other communication channels, and enterprises have a very potent way to drive customer awareness and engagement. For example, over 90% of text messages are read within three minutes versus a 20% open rate for emails.3 "The launch of our Global Partner Program earlier this year focused on customer service solutions, and we are now excited to be working with new partners aimed at sales and marketing engagement," said Jay Emmet, General Manager for OpenMarket. "By adding new partners focused on these key business functions, enterprises can leverage our best-in-class mobile messaging solutions so that customers can interact with their brand at every step of the journey. We are equally honored that all f our partners have selected to enhance their businesses on the strength of OpenMarket's mobile messaging platform." "Getting more feet into stores and more clicks on e-commerce sites is a top priority for every retailer," said Dan Slavin, CodeBroker Founder and CEO. "Our work with top retailers continues to validate that text messaging not only performs well with millennials, but it also outpaces traditional methods of coupon delivery. OpenMarket's unmatched reach and reliability make for a successful partnership and one our customers have grown to count on." "Considering the intimacy of the mobile messaging channel, personalizing content (video and rich media) is essential to your program's success," said Matt Ramerman, President and Co-Founder of Vehicle. "When you communicate with your customers on a one-to-one basis, you will maximize brand affinity and return on your marketing investment. Partnering with OpenMarket has enabled our unique rich media messaging platform and personalization technology to reach a vast mobile audience." OpenMarket's Mobile Engagement Platform allows global enterprises to easily create and deploy smart, interactive mobile engagement services globally with connectivity to over 200 countries. OpenMarket is the first mobile engagement provider to offer short codes, local numbers, and text enabled toll-free numbers for enterprise messaging in the US and Canada. The company's mobile messaging solutions support over 400 enterprises globally, including four of the top 10 most respected global brands4. By using OpenMarket's Mobile Engagement Platform and working with its partners, enterprises are able to mobilize operational processes, optimize internal and external communications, improve customer experiences, drive brand awareness, and generate new revenue opportunities. For more information on OpenMarket's Partner Program, please visit http://www.openmarket.com/partners/. About OpenMarket About Amdocs Amdocs: Embrace Challenge, Experience Success. For more information, visit Amdocs at www.amdocs.com. Amdocs' Forward-Looking Statement 1 "Drive Traffic to Retail Locations Using On-demand Mobile Coupon," CodeBroker, 2016. |