|[January 09, 2013]
OneDesk Unveils New User Interface
MONTREAL --(Business Wire)--
OneDesk, developer of a powerful web-based Unified Product Platform has
released its new and improved user interface. OneDesk leads the market
in providing solutions that help companies realize the benefits of
social product development, co-creation, and customer-driven innovation.
This integrated suite of SaaS (News - Alert) applications incorporates powerful tools:
Social media monitoring & engagement, customer feedback management,
innovation & ideas management, help desk, requirements management,
product roadmapping and issues and tasks management.
OneDesk improves collaboration between teams by tying all
product-related applications into one seamless, integrated system.
Social collaboration tools like chat, discussion forums, emails, blogs,
customer portals, real-time collaborative editing and real-time
notifications help teams create structure, get organized and ensure all
stakeholders are connected throughout the product development process.
A Testimony to Customer Feedback
Changes and updates made to the new interface are the result of valuable
feedback captured from customers and users, as well as feedback from
employees, and business partners. "We are thrilled with OneDesk's
cleaner, more intuitive interface that still provides users access to
the same Unified Product Plaform our customers depend on. The new
interface is a good example of what can be accomplished from listening
to customers, and capturing valuable feedback," said Derek Gold, Vice
President, Product Marketing at OneDesk Inc.
The new interface makes it even easier for marketing, customer service,
engineering, product and project management to access OneDesk's
Unified Product Platform and manage their projects and plan out
their products online.
OneDesk is leading the market in providing products that help
companies realize the benefits of social product development,
co-creation, and customer-driven innovation. This blended suite of SaaS
applications incorporates powerful tools: social media monitoring &
engagement, customer feedback management, innovation & ideas management,
customer service & help desk, requirements management, project
management, product roadmapping and release management.
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