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New WOW! ULTRA TV Enabled by Sigma Systems' OSS Solutions
TORONTO, Apr 02, 2012 (MARKETWIRE via COMTEX) --
Sigma Systems, an industry leader in OSS solutions for delivery of
Converged Broadband Services solutions, today announced it has
completed the deployment of its Device Provisioning Manager (DPM) for
WOW! Internet, Cable and Phone, a top 20 cable provider. Sigma's DPM
enables the provisioning of the new WOW! ULTRA TV service, a true
whole-home multimedia entertainment experience.
With Sigma's DPM, WOW! can easily manage the orchestration of
customer entitlements across multiple device types needed to deliver
services via the ARRIS Moxi(R) Gateway to connected devices within
the home, including HD DVR, DOCSIS(R) 3.0 data service, VoIP, media
sharing ability, MoCA connectivity and in-home WiFi routing. DPM
provides centralized IP management, allowing service providers to
quickly create new device configuration templates, which accelerates
the delivery of new services. Sigma's DPM also offers a centralized
system status and device health monitoring tool, which troubleshoots
access devices and supports carrier-class reliability.
"At WOW! we understand that our customers' needs are always changing,
so it is imperative that we select the technology solutions and
partners that give us the flexibility we need to quickly and
cost-effectively introduce new services," said Cash Hagen, Chief
Technology Officer at WOW!. "Sigma Systems has been a long term
technology partner to WOW!, so we were confident that its DPM
solution would perform as promised, and that the team would provide
the 100% delivery assurance we needed to be successful."
Sigma's Customer Enablement team worked closely with WOW! and its
technology partners to manage the deployment of the Device
Provisioning Manager. The Sigma Product team also collaborated with
WOW! and ARRIS to develop and integrate the capabilities required to
provision and manage provisioning of customer entitlements across
these feature-rich gateways and ensure a seamless experience for WOW!
subscribers.
"WOW! has long been considered a pioneer in the delivery of advanced
communications services. With the launch of ULTRA TV, they are taking
their multimedia offering to new levels, and demonstrating how
service providers can leverage the delivery of OTT content to give
customers what they want and maintain their loyalty," said Tim
Spencer, President and COO at Sigma Systems.
Sigma's Device Provisioning Manager (DPM)
Sigma's DPM enables NGOs
to rapidly provision multiple subscriber services in a multi-vendor,
multi-device type environment, by assigning different classes of
services, per service and per subscriber. This provisioning activity
is performed by dynamically generating device configuration files
which are automatically delivered to the CPE device, regardless of
access protocol.
The Device Provisioning Manager is a cost-effective solution for
subscriber bases of all sizes. It can be deployed as a standalone
product operating on a single server with a redundant server for
failover purposes for a small subscriber base. For larger subscriber
bases, or as the service provider grows, DPM can be distributed among
several servers, where the core installed platform functionality and
provisioning servers are in separate servers, with centralized
definition and control from the core activation server.
Orchestrating Device Entitlements
Sigma's DPM automatically and
dynamically configures, upgrades, and provisions these processes,
mapping the subscribers' identity and their entitlements to all video
platforms and devices connected to the customer premise equipment
(CPE), such as set-top boxes.
About WOW!
WOW! is one of the nation's leading providers of
high-speed Internet, cable TV and phone, serving communities in
Illinois, Michigan, Indiana, and Ohio since 1996. The company is
dedicated to delighting their customers with friendly, quality
service at affordable prices. WOW! is privately owned by Avista
Capital Partners.
About Sigma Systems
Sigma Systems is the proven global leader in
delivering converged broadband services. Sigma Systems' powerful
solutions enable the world's Next-Generation Operators (NGOs) to
deliver a rich consumer experience through communications and
entertainment services -- over any access technology to any device.
The company's award-winning solutions include order management,
provisioning and activation, and active mediation of residential and
business VoIP, broadband, video, and triple-play and quad-play
services. With the support of Sigma's Professional Services, NGOs
around the globe -- including Charter, Cox, Rogers, TELUS, Cogeco
Cable, YouSee, Tiscali, NET Servicos, Technology Networks, iTSCOM and
ZON Multimedia and more -- are leveraging Sigma's solutions for
service transformation and rapid, reliable delivery of today's -- and
tomorrow's -- new services. For more information about Sigma Systems,
visit http://www.sigma-systems.com and follow the company on Twitter
at http://twitter.com/sigmasystems.
Media contact:
Carolyn Anderson
Sigma Systems
Carolyn.Anderson@sigma-systems.com
+1 (416) 943-9696
Sigma Systems on Twitter: http://twitter.com/sigmasystems
SOURCE: Sigma Systems
mailto:Carolyn.Anderson@sigma-systems.com
http://twitter.com/sigmasystems
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