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New Releases of S1 Enterprise's Branch and Call Center Solutions Simplify the Process of Making Screen and Workflow Modifications
NORCROSS, Ga., Nov. 17 /PRNewswire-FirstCall/ -- S1 Enterprise, a division of S1 Corporation and a leading global provider of customer interaction software solutions, today announced the completion of version 3.7 of its S1 Sales & Service, S1 Teller and S1 Call Center solutions. The new release, which will be available in the first quarter of 2009, allows financial institutions to control costs and remain agile by simplifying customizations while streamlining and automating future upgrades.
The version 3.7 application set includes an advanced software development kit (SDK) that greatly simplifies the process of making application customizations and screen modifications without requiring high level programming experience. The SDK provides an intuitive user interface that allows the user to simply drag and drop screen elements, with the resulting changes available immediately. The workflows and navigation behind the screens can also be easily tailored to a bank's unique processes using visual representations that depict how work moves through the enterprise.
"We expect these new tools to help us control our IT costs," said Carl Hoburg, executive vice president, information technology for Zions Bancorporation. "They will simplify the effort and shorten the timeframe required to make application modifications and, most importantly, help us avoid re-creating the customizations every time we upgrade, lowering the total cost of ownership."
With other applications, bank customizations are regularly lost when upgrading to new software releases, a significant drawback in terms of efficiency and hard-dollar costs. By contrast, the new S1 Enterprise SDK includes an "integrated customization environment" that separates the institution's customizations from core code. Changes to the live application are captured as an executable script that can later be applied to new versions of S1 Enterprise in an automated fashion that preserves the bank's upgrade path.
According to Tom Brogan, research director, retail banking for TowerGroup, "Historically, banks have had to engage their vendor to integrate customizations into new software releases. Due to the time and cost associated with this, many banks elect not to deploy new vendor releases. Isolating customizations enables banks to remain current with releases while not sacrificing the customizations they require."
Among other enhancements, the S1 Enterprise branch solutions were developed to offer institutions a more agile software development approach that provides releases on an incremental basis, a methodology that can better accommodate changing business requirements. In addition, the user interface has been refreshed through Web 2.0 and AJAX technologies, allowing for easier, more intuitive navigation and a richer, more contemporary user experience. With the new versions, users will also have the ability to personalize their screens according to individual preferences.
"Managing costs is more critical than ever as financial institutions work through the current market turbulence," said William A. Proctor, senior vice president, branch solutions for S1 Enterprise. "One way we can help is by making it easier for clients to make basic modifications to our branch solutions. At the same time, we're ensuring that the customizations they make today will not be lost as applications are enhanced in the future."
About S1 Enterprise
More than 100 banks and three million consumer, small business, and corporate users worldwide rely on S1 Enterprise solutions to access and manage their financial information. A division of S1 Corporation , S1 Enterprise is a leading provider of integrated banking solutions that deliver financial service providers a holistic view of their customers whether online, in the branch or in the call center. Additional information about S1 Enterprise is available at http://www.s1enterprise.com/ .
About S1 Corporation
S1 Corporation delivers customer interaction software for financial and payment services and offers unique solution sets for financial institutions, retailers and processors under three brand names: Postilion, S1 Enterprise and FSB Solutions. Additional information about S1 solutions is available at http://www.s1.com/ , http://www.postilion.com/ , http://www.s1enterprise.com/ , and http://www.fsb-solutions.com/ .
Forward-Looking Statements
This press release contains forward-looking statements within the safe harbor provisions of the Private Securities Litigation Reform Act. These statements include statements with respect to our financial condition, results of operations and business. The words "believes," "expects," "may," "will," "should," "projects," "contemplates," "anticipates," "forecasts," "intends" or similar terminology identify forward-looking statements. These statements are based on our beliefs as well as assumptions made using information currently available to us. Because these statements reflect our current views concerning future events, they involve risks, uncertainties and assumptions. Therefore, actual results may differ significantly from the results discussed in the forward-looking statements. The risk factors included in our reports filed with the Securities and Exchange Commission (and available on our web site at http://www.s1.com/ or the SEC's web site at http://www.sec.gov/) provide examples of risks, uncertainties and events that may cause our actual results to differ materially from the expectations we describe in our forward-looking statements. Except as provided by law, we undertake no obligation to update any forward-looking statement.
S1 Corporation
CONTACT: Nancy McCluney, Senior Product Marketing Manager, S1Enterprise, +1-404-923-6112, nancy.mccluney@s1.com
Web site: http://www.s1.com/http://www.s1enterprise.com/http://www.postilion.com/http://ww
w.fsb-solutions.com/
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