NetSupport Named a Finalist in the SDI IT Service Excellence Awards 2012
(ENP Newswire Via Acquire Media NewsEdge) ENP Newswire - 03 May 2012
Release date- 02052012 - NetSupport Ltd, a world leader in the development of service desk and desktop management software solutions, has been named a finalist in the prestigious Service Desk Institute IT Service Excellence Awards 2012.
In a nationwide poll of UK service desks and IT support teams, NetSupport rated highly for its ongoing commitment to delivering the very best service desk technology and the quality and effectiveness of its customer support - resulting in its nomination for Supplier of the Year.
The NetSupport service desk range includes three-time winner of Network Computing's Service Management Product of the Year, NetSupport ServiceDesk; multi-platform remote control solution NetSupport Manager and IT asset management tool NetSupport DNA. NetSupport technology currently supports in excess of ten million systems worldwide.
NetSupport's Technical Director, Andy Gibbons, was naturally delighted with the awards nomination: 'To be rated as one of top three suppliers of service management solutions is a real feather in the cap for the team here at NetSupport. Both the customer survey and the positive feedback we received at the recent Service Desk & IT Support Show give clear evidence that our products and commitment to customer care continue to help IT teams meet current service and support challenges.'
Award winners will be announced at a gala dinner on 19th June.
Headquartered in the UK, NetSupport has been delivering market-leading service management, remote control and desktop management software solutions since 1989.
Its flagship products are the highly successful NetSupport Manager remote control and PC management application; web-based service management tool, NetSupport ServiceDesk; NetSupport DNA, delivering advanced enterprise asset management, and NetSupport School, the market-leading classroom management and training software solution.
NetSupport solutions and their derivatives are sold worldwide and enjoy market-leading status in many countries. NetSupport is recognised as one of the fastest- growing technology companies in the EU and was recently awarded Education ICT Exporter of the Year at the BETT Awards, became winners of the Network Computing awards in 2011 for the third consecutive year, and was a finalist at the 2012 Education Resources Awards. NetSupport is a member of BESA.
Founded in 1988 by Howard Kendall, the Service Desk Institute (SDI) is the leading authority on service desk and IT support-related issues, providing specialist information and research about the technologies, tools and trends of the industry. It is Europe's only support network for IT service desk professionals, providing customised qualifications, training courses and service management consulting.
Acting as an independent adviser, SDI captures and disseminates creative and innovative ideas for tomorrow's service desk and support operation. SDI sets the standards for the IT support industry and is the conduit for delivering knowledge and career enhancing skills to the professional community. It also offers the opportunity for international recognition of the support centre operation through its globally recognised Service Desk Certification audit programme.
For more information about NetSupport Manager, and to download a free trial copy, visit www.netsupportmanager.com
For more information about NetSupport DNA, and to download a free trial copy, visit www.netsupportdna.com
For more information about NetSupport ServiceDesk, and to download a free trial copy, visit www.netsupportservicedesk.com
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