[July 01, 2007]

Mitel Showcases Enhanced Hospitality Portfolio at HITEC 2007

(Wireless News Via Thomson Dialog NewsEdge)
Mitel showcased the latest additions to its hospitality portfolio at
HITEC 2007 in Orlando, FL.

Mitel's tailored applications and solutions for the hospitality
industry provide customers with "presence-everywhere" unified
communications that enables seamless communications throughout the
facility as a critical part of the guest experience.

"As a hospitality provider Mitel understands that hoteliers' primary
drivers are to reduce costs and increase staff efficiencies to
ultimately enhance the guest experience," said Mike Poloni, Mitel's
hospitality marketing manager for the Americas. "Mitel's unified
communications solutions tailored for the hospitality industry create
opportunities for hoteliers to generate new revenue streams by
promoting hotel and partner services on graphical displays on the
guestroom phone and enhance guest service through presence-enabled
applications that simplify hotel staff communications."

The Mitel 5550 IP Console, an advanced PC-based console and
administration application, enables the operator to have multiple Busy
Lamp Field (BLF) lists for hotel services staff. The operator can
direct a guest call to a live person in a BLF list rather than go to
voice mail.

Mitel's Integrated Office Navigator provides the concierge with a
simple-to-use PC client application that resides in the Microsoft
Windows task bar providing access to telephony features at the touch of
a button.

Integration with Microsoft Office Live Communications Server 2005 and
Microsoft Office Communicator enhances the call handling capabilities
and makes voice communications more effective for both the 5550 IP
Console and Integrated Office Navigator.

Mitel hospitality solutions include capabilities that can genuinely
improve the guest experience. Using the display screen on Mitel's 5300
series IP phones hoteliers can promote hotel amenities by inviting
guests to book spa appointments and tee times, and order room service
with the touch of a button.

Mitel has also increased phone mobility within the guestroom. The new
Mitel Cordless Handset and Mitel Cordless Headset allow users to send
and receive calls from their room phone and not be confined to the desk
or bedside phone. Supported on the award-winning Mitel 5300 series IP
phones, the Cordless Handset and Cordless Headset provide the user with
the same features as their regular handset as well as providing
superior acoustic quality.

Mitel widens the range of guest phone mobility options with its
wireless application, which allows a guest's provided wireless phone to
be twinned to their room phone so calls ring on both devices ensuring
important calls are never missed.

Mitel's latest enhancements enable the Mitel 3300 IP Communications
Platform (ICP) to scale for hotel properties and resorts ranging from
boutique hotels to large, full-service properties. Mitel's open
architecture supports industry-standard interfaces allowing for the
integration of third-party SIP applications at the desktop and trunk,
as well as traditional connections via IP for call accounting and
property management systems, the company noted in a release.

((Comments on this story may be sent to newsdesk@closeupmedia.com))

((Distributed on behalf of 10Meters via M2 Communications Ltd -
http://www.m2.com))
((10Meters - http://www.10meters.com))

Copyright 2007 Wireless News

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