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Medallia Selects Dell's Open Networking Solutions to Accelerate Growth and Simplify Network Management in a Software-Defined EraROUND ROCK, Texas --(Business Wire)-- Dell (News - Alert) today announced that Medallia, a global leader in Software-as-a-Service (SaaS) Customer Experience Management (CEM) solutions, has selected Dell's Open Networking solutions to enable faster networking speeds and improve its customer experience. Medallia runs the Linux® network operating system from Cumulus Networks on Dell Open Networking switches. The announcement demonstrates Dell's capability as a leader in providing customers a choice of third-party operating systems to enable them to tailor networks for their specific application needs. Medallia enables global brands to capture customer feedback across web, social, mobile, and contact center channels and deliver insights to improve the customer experience - all in real time. Medallia must process enormous amounts of data every second in order to give their customers complete visibility of the daily performance of their touch points, deliver actionable customer feedback, and resolve issues as they emerge. Medallia sought a more efficient approach to process data in real time with low latency, and selected Dell's Open Networking for a fast, affordable and scalable solution. Dell has achieved key momentum in open networking since it signed an agreement through which Dell offers Cumulus Linux network OS as an option for its Dell Networking S6000-ON (News - Alert) and S4810-ON top-of-rack switches. This combined solution helps enterprises and service providers achieve holistic management and provisioning of the complete data center compute and networking environment, physical and virtual, and accelerate deployment of new applications while simplifying IT operations. Dell's software-defined networking (SDN) strategy is built on providing customers a choice, allowing them to tailor networks to their specific needs. Dell's agnostic SDN approach ully interoperates with legacy networking devices and applications, while also supporting SDN overlays (such as VMware and Microsoft (News - Alert)) as well as OpenFlow implementations. Yet all of these disparate devices can be managed through a single interface. Dell Open Networking Initiative Dell is driving a new open ecosystem that stimulates innovation with best of breed, standards-based network equipment, networking operating systems and network applications to serve customers unique business needs. Benefits and value of the open networking model include:
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Dell World Join us Nov. 4-6 at Dell World 2014, Dell's premier customer event exploring how technology solutions and services provide organizations a better way to accelerate businesses' ability to innovate. Learn more at www.dellworld.com and follow #DellWorld on Twitter (News - Alert). About Dell Dell Inc. listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit www.dell.com. CUMULUS, the Cumulus Logo, CUMULUS NETWORKS, and the Rocket Turtle Logo (the "Marks") are trademarks and service marks of Cumulus Networks, Inc. in the U.S. and other countries. You are not permitted to use the Marks without the prior written consent of Cumulus Networks. The registered trademark Linux® is used pursuant to a sublicense from LMI, the exclusive licensee of Linus Torvalds, owner of the mark on a world-wide basis. All other marks are used under fair use or license from their respective owners.
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