|[January 14, 2016]
MATRIXX Software and Vlocity Announce Partnership and Launch Digital Industry Cloud Solution for Telcos
Software and Vlocity, the Industry
Cloud Apps company, today announced a strategic partnership and
launch of Go Digital™, a cloud-based solution that helps communications
and digital service providers (DSPs) deliver a differentiated customer
experience and grow revenue from video and music streaming, roaming
passes, lifestyle applications and more. Built for agility, the
MATRIXX-Vlocity solution can be launched in less than three months.
Consumers' service expectations are increasingly shaped by their
experiences with digital companies like Amazon, FitBit and Uber, which
provide consumers personalized service, adapt to their changing needs,
and put them in control. Go Digital™ is based on the Salesforce platform
and combines Vlocity Communications Industry Cloud apps and the MATRIXX
Digital Commerce platform.
With Go Digital™ communications customers can define their own
experience: they can easily try, buy and manage digital services such as
video and music streaming, track their usage in real-time, receive smart
alerts which allow one-click purchasing of top-ups, share selected
balances with friends, add roaming passes on-the-fly and consume
services in bite size chunks to better match their needs. Further, they
receive a consistent service experience, regardless of device or channel
Go Digital™ includes a virtual "control center" allowing the customer to
manage all of their digital services. Service providers deploying Go
Digital™ can offer an elegant, one-click customer experience, with
multiple payment options for additional mobile services.
MATRIXX and Vlocity combine decades of experience in digital strategy,
eCommerce, CRM and communications industry-specific cloud apps to help
communication providers transform their customer experience. Go Digital™
delivers a 'new and improved' customer acquisition-to-cash solution that
can be deployed in less than three months. It leverages Salesforce cloud
infrastructure, a common data model, and does not require complex
integration to existing IT infrastructure. The solution is immediately
available for leading telcos, with Swisscom, Telstra (News - Alert) and Sky Italia
among the first to have access.
Dave Labuda, Founder, CEO and CTO, MATRIXX Software, said, "Legacy
platforms are preventing service providers from executing on their
digital agendas. MATRIXX and Vlocity have developed a new solution to
meet the aggressive go-to-market strategies of telcos addressing digital
disruption head on. It's time for a new set of players to deliver a
fresh approach to the industry."
David Schmaier, CEO and Founder, Vlocity, said, "The MATRIXX and Vlocity
partnership brings a unique combination of technology and tranformation
assets to telcos wishing to engage their customers in dynamic, digital
ways. The Go Digital™ solution creates a significant new revenue
opportunity for communications providers, one that can be rapidly
deployed in any carrier or DSP, of any size, anywhere in the world. The
possibilities of this industry-specific, cloud-based, flexible and easy
to deploy platform are endless. Go Digital™ allows communications
providers to win new customers and new market segments immediately."
MATRIXX provides a next generation digital commerce platform to rapidly
configure and deploy new products and services that can be sold,
delivered and serviced through mobile and digital channels.
Purpose-built, patented technology enables all customer interactions to
happen in real-time through various channels and devices while giving
the customer the ability to control and tailor their products and
Vlocity, a leading Industry Cloud software company and Salesforce's
Preferred ISV partner for the Communications Industry, empowers
communications service providers to deliver an omni-channel customer
experience. The company's flagship product, Vlocity Communications
Cloud, is a comprehensive suite of omni-channel CRM, CPQ, Contract
Management, Enterprise Product Catalog, Order Management and analytics
applications designed specifically for communications service providers
and is built 100% natively and additively on the Salesforce platform.
MATRIXX and Vlocity are showcasing the Go Digital™ solution at Mobile
World Congress in Barcelona, Feb 22-25 in Hall 7 Stand 7F60. Click here
to schedule a demo http://bit.ly/1mZFQX2,
To learn more about MATRIXX Software, please visit www.matrixx.com.
For Vlocity, visit www.vlocity.com.
About MATRIXX Software
Software is Powering the FutureTM for market-leading
Digital Service Providers (DSPs) worldwide.
MATRIXX Software has developed a unique real-time Digital Commerce
platform, an alternative to traditional business support systems (BSS),
which enables telecom service providers to profit and innovate as they
transition to Digital.
Follow MATRIXX Software online:
Vimeo (News - Alert): www.vimeo.com/user17468378
LinkedIn (News - Alert): www.linkedin.com/company/586602
Twitter (News - Alert): www.twitter.com/matrixx_sw
About Vlocity Communications
Vlocity Communications is a comprehensive suite of omni-channel sales,
marketing, service, CPQ and order applications built natively and
additively on the Salesforce1 Platform. Engineered specifically for
communications service providers, Vlocity Communications conforms to
TM-Forum industry standards, and integrates flexibly with third-party
systems through pre-built APIs and web services. Learn more at www.vlocity.com
and follow us at @vlocityinc.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160114005394/en/
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