[June 04, 2008]

Market Research Firm Tragon Corporation Selects Kinetic Data's Web-Based Calendar Tool to Manage High-Volume Scheduling Demands

(Marketwire Via Acquire Media NewsEdge) ST. PAUL, MN, June 4 / MARKET WIRE/ --

Kinetic Data (http://www.kineticdata.com), the
leading provider of third-party business service management (BSM) tools for
the BMC Remedy Action Request (AR) System platform, today announced that Tragon Corporation has successfully

implemented Kinetic
Calendar, a Web-based tool that allows users to create, publish and
share calendars online using any time-based or date-based AR System data.

Tragon schedules 40-50 events every month for market research and product
testing purposes. In evaluating calendar management tools the company had
three criteria to meet: 1) Ease of use; 2) Affordability; and 3) Quick
implementation.

"Tragon schedules a high volume of events each month, and to be able to
manage this information within BMC Remedy is critical," said Brian Adkins,
IT director at Tragon. "We considered integrating Microsoft Outlook, or
even developing a custom calendar application, but those options simply
didn't meet our criteria."

BMC customers have been challenged to find flexible calendar
management technology that does not require customization to integrate
with their BMC Remedy system. Kinetic Calendar combines an intuitive Web
calendar interface with the powerful underlying workflow management of BMC
Remedy. Tragon can now create and manage multiple public and private event
and resource calendars, as well as view associated workflow tasks through
calendar entries.

Tragon came to Kinetic Data by way of Column Technologies, a strategic
partner and reseller of Kinetic Data's BSM and enterprise feedback
management (EFM) software. "Tragon is an innovative company who -- with
minimal investments in training and implementation services -- was able to
automate one of their business-critical processes using Kinetic Calendar,"
stated John Manceri, VP of sales for Column Technologies. "Just like
Tragon, there are thousands of BMC-Remedy client sites around the world
that could either automate manual processes or eliminate cumbersome custom
code and integrations by utilizing the power of the Kinetic Data's Remedy
AR-based applications."

About Kinetic Data, Inc.

Kinetic Data is one of the largest and most experienced third-party BMC Remedy software
companies in the world. Kinetic Data offers the most extensive portfolio of
third-party, "built on BMC Remedy" packaged business service
management (BSM) and service delivery
management (SDM) applications available. A BMC Remedy Technology
Alliance Partner since 1999, Kinetic Data has helped nearly 100 Fortune 500
and government customers -- including General Mills, Avon, Intel, 3M, and
the U.S. Department of Transportation -- implement BMC Remedy products
aligned with ITIL best practices. The company serves customers out of its
headquarters in St. Paul, Minn., offices in Sydney, Australia, and through
a network of leading BMC Remedy reseller partners. For more information, go
to www.kineticdata.com.

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Contact:
Lis Grant
KC Associates, LLC
612.599.7797Email Contact

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