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LiveOps Supports Red Nose Day TelethonLiveOps (News - Alert), Inc., the global leader in cloud contact center and customer service solutions, today announced that LiveOps has been selected to provide call center services for the live television broadcast of the Red Nose Day Telethon on May 21 from 8:00-11:00 p.m. Eastern Daylight Time. LiveOps' network of more than 20,000 independent, at-home agents will be tapped to answer calls and process donations to raise money for children and young people living in poverty. Red Nose Day is a campaign dedicated to supporting children and young people living in poverty by simply having fun and making people laugh. Launched in the U.K. 25 years ago, 2015 marks the inaugural event in the U.S. People across the country will come together to have fun and raise funds and awareness. The day's events will culminate in a three-hour entertainment TV special on NBC featuring the country's favorite comedians, musicians and Hollywood stars. Christina Aguilera, Jon Hamm, Sienna Miller and other celebrities will appear and perform on the show. "LiveOps is proud to support Red Nose Day and proud of our agent community for their dedication to providing services in support of this worthy fundraising event," said Vasili Triant, CEO of LiveOps. "The combination of our advanced and highly secure cloud contact center technology and our on-demand community of agents makes LiveOps a perfect partner to support fundraising events. We look forward to participating in a fun and beneficial event with the Red Nose Day Telethon." LiveOps' scalable contact center services solution ensures that agents are available when needed, but also offers the flexibility to scale down when necessary. This on-demand solution is comprised of highly skilled agents, making LiveOps an idea partner for any organization that experiences fluctuating call patterns. The scalability, flexibility and security of this cloud contact center have earned the company credibility within the industry and have made LiveOps the go-to provider for telethons. The Red Nose Telethon is hosted by Comic Relief, the same host of the "Idol Gives Back" show. It was founded by Richard Curtis, the director of films including "Love, Actually" and "Bridget Jones's Diary," among others. The U.S. telethon will support organizations including Boys & Girls Clubs of America, Feeding America, Oxfam America, Save the Children, United Way and others. For more information on Red Nose Day, please visit: https://www.rednoseday.org. For more information on LiveOps Agent Services, please visit: http://www.liveops.com/outsourced-call-center/agents-on-demand. If you are interested in becoming a member of LiveOps' community of independent agents, please apply here: http://join.liveops.com/. About LiveOps LiveOps is the global leader in cloud contact center and customer service solutions. More than 400 companies around the world, including ProFlowers, Ideal Living, Murad, Aegon, Salesforce.com (News - Alert), Symantec, Royal Mail Group and Amway New Zealand trust LiveOps' technology to enable effective multichannel, social and mobile interactions with their customers. LiveOps' award-winning platform has processed more than one billion minutes of customer interactions and managed operations for the largest U.S.-based cloud contact center of 20,000 home-based, independent agents. With more than 14 years of cloud experience, LiveOps is the partner of choice for companies wanting to migrate to the cloud. Headquartered in Redwood City, California, LiveOps supports a wide range of industries including financial, health care, insurance, retail and high tech. For more information visit www.LiveOps.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20150521006130/en/ |
