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JDA Order Promiser Enhancements Deliver the "Selfie" Supply Chain in Real Time to Today's Customer Segments of OneIncreased competition is placing pressure on companies in every industry to maximize their customer service levels and meet ambitious delivery schedules. Yet a corresponding increase in supply chain complexity - including multiple production sites and frequent handoffs - makes it difficult for planners to make reliable and profitable customer delivery date commitments, while offering differentiated service levels to different customer segments. To answer this challenge, JDA Software Group, Inc. has announced innovative new capabilities in JDA® Order Promiser™ that seamlessly integrate order promising with overall order management activities across the global supply chain. This tight coupling provides higher levels of customer satisfaction by delivering more segmented and profitable supply chain strategies. Today's "selfie" supply chains are evolving to segments of one - increasing the need for companies to provide differentiated, yet profitable, fulfillment to individual customers. Going forward, three key competencies will define supply chain leadership: profitable omni-channel commerce, intelligent fulfillment and adaptable manufacturing. Companies need to offer personalized, differentiated "selfie-like" customer experience, while balancing customer value expectations against cost-to-serve. Part of JDA's Manufacturing Planning solution set, JDA Order Promiser is a high-availability, fault-tolerant, 24/7 solution that supports all buy/sell transactions where the question of product availability must be answered quickly. It flexibly allocates supply to demand channels and then promises that supply to customer orders based on factors such as material availability, production capacity and constraints, manufacturing efficiencies, yields and lot sizes. This order fulfillment solution provides not only forward-looking visibility, but also maximizes flexibility by delaying the commitment to manufacture as long as possible. "JDA Order Promiser enables companies to meet the ambitious delivery schedules required to satisfy customers - while also minimizing inventory investments and logistics costs," said Jim Roadifer, product director, Order Management and Promising at JDA Software. "As orders move through the supply chain and conditions change, this solution receives ongoing updates and ensures that the promised delivery date is achieved. With the new capabilities in this release, JDA customers can expect to increase their 'delivered on-time' metrics and maintain high levels of customer satisfaction, while keeping their cost-to-serve as low as possible." New features in JDA Order Promiser include:
Read the Supply Chain Nation blog on today's news here. Tweet this: The "selfie" supply chain has arrived. JDA Order Promiser delivers on the segmented, "selfie" supply chain: http://bit.ly/1R2nKQU About JDA Software Group (News - Alert), Inc. At JDA, we're fearless leaders. We're the leading provider of end-to-end, integrated retail and supply chain planning and execution solutions for more than 4,000 customers worldwide. Our unique solutions empower our clients to achieve more by optimizing costs, increasing revenue and reducing time to value so they can always deliver on their customer promises. Using JDA, you can plan to deliver. www.jda.com
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