[April 27, 2015]

Interactive Intelligence Launches Enterprise Collaboration and Communications Cloud Services in Australia and New Zealand

Interactive Intelligence (News - Alert) Group Inc. (Nasdaq: ININ) has launched its PureCloud Collaborate^? and PureCloud Communicate^? cloud services for customers in Australia and New Zealand.

First announced for U.S. customers in March on AWS US East Region, these collaboration and communications cloud services are now available from Amazon's world-class data center in the AWS Asia Pacific (Sydney) Region.

The services are the first to be offered from the company's new multitenant, enterprise-grade PureCloud^? platform, which is based on modern, distributed cloud architecture. This is the first unified, single-platform cloud solution running applications for multiple use cases: collaboration, communications, and next up customer engagement.

"By offering an alternative to silo'd, consumer-grade cloud apps that are actually built on client-server architecture, businesses finally get simple deployment and management, along with maximum reliability, security and scalability," said Brendan Maree, Interactive Intelligence vice president for Japan, Australia, New Zealand. "Equally important, users benefit from a consistent experience across devices and operating systems, and easy to use interfaces."

The PureCloud Collaborate^? and Communicate^? services offer the following functionality:

• Real-time enterprise collaboration tools, such as searchable employee profile information, instant messaging, multi-user chat rooms, multi-party video conferencing, and desktop sharing help increase productivity.
• Integrated content management offers cloud-based storage and easy sharing of documents, images and other content both inside and outside the organization for simple, secure and efficient team-based collaboration.
• Sophisticated IP PBX (News - Alert) capabilities, including auto-attendant, call recording, speech recognition and unified messaging meet the needs of the largest organizations.
• Support for multiple voice, video and mobile endpoints extends communications and collaboration to any device, including landlines, for a more productive mobile workforce.
• Remote survivability provies PBX, IVR, and call recording functionality in the event of lost Internet connectivity for business continuity.

PureCloud Collaborate^? is currently generally available as an unlimited free service to an unlimited number of users.

PureCloud Communicate^? is expected to be generally available in June. PureCloud Communicate^? will include all PureCloud Collaborate^? functionality, and add sophisticated telephony features such as IP PBX, fax, audio conferencing, remote survivability and advanced phone features. Pricing has not yet been released.

For more information about Interactive Intelligence cloud solutions, visit http://www.inin.com/solutions/Pages/Cloud-based-Solutions.aspx.

About Interactive Intelligence

Interactive Intelligence (Nasdaq: ININ) is a global provider of enterprise-grade collaboration, communications and customer engagement software and cloud services that help customers improve service, increase productivity and reduce costs. Backed by a 21-year history of industry firsts, 22 patents, and more than 6,000 global customer deployments, Interactive offers customers the fastest and highest return on investment, along with maximum reliability and security. The company gives even the largest organizations a unique alternative to unproven solutions from start-ups and inflexible solutions from legacy vendors. Interactive has been among Software Magazine's Top 500 Global Software and Services Suppliers for 14 consecutive years, has received Frost & Sullivan's Company of the Year Award for five consecutive years, and is one of Mashable's 2014 Seven Best Tech Companies to Work For. The company is headquartered in Indianapolis, Indiana and has more than 2,000 employees worldwide. For more information please visit www.inin.com.

In Australia and New Zealand, Interactive Intelligence can be reached at +61 2 8918 4878 or [email protected]; on the Net: www.inin.com/au-nz; on Twitter (News - Alert) at www.inin.com/twitter; on Facebook (News - Alert) at www.inin.com/facebook; or on LinkedIn (News - Alert) at www.inin.com/linkedin.

Interactive Intelligence is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.

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