Infonetics Research: Cisco and Avaya battle for supremacy in enterprise telephony market
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[June 28, 2010]

Infonetics Research: Cisco and Avaya battle for supremacy in enterprise telephony market

(Market Wire Via Acquire Media NewsEdge) BOSTON, MA -- (MARKET WIRE) -- 06/28/10 -- Market research firm Infonetics Research (http://twitter.com/infonetics) announced results from its first quarter 2010 (1Q10) Enterprise Unified Communication, VoIP, and TDM Equipment forecast report ANALYST NOTE"We expected the acquisition of Nortel's enterprise assets to put Avaya in the clear lead for overall PBX equipment market share leadership, and while Avaya did receive a nice bump this quarter, softness in the acquired Nortel business combined with strong results by Cisco meant that Cisco and Avaya essentially tied for revenue market share, although Avaya is ahead in terms of line shipments. This unfolding battle will be interesting to watch over the coming quarter, as both companies bring certain strengths and weaknesses to the table," notes Matthias Machowinski, directing analyst for enterprise voice and data at Infonetics Research.


1Q10 MARKET HIGHLIGHTS Cisco maintains its lead in the overall enterprise telephony market in 1Q10, but only by a hair over Avaya, which saw a 25% quarterly jump in PBX revenue after absorbing Nortel's enterprise solutions business Both vendors posted their strongest PBX revenue standings since the end of 2008 Manufacturer revenue from PBX and KTS system equipment hit $2.0 billion in 1Q10, a 4% sequential dip Despite the quarterly decline, the enterprise telephony market continues to grow from the lows set in the first half of 2009, and is up 7% year-over-year from the first quarter of 2009 The North American PBX equipment market posted the highest year-over-year (1Q09 to 1Q10) growth among all regions IP phones continue to recover from their 1Q09 low point, up 32% year-over-year to 3.9 million phones shipped in 1Q10 Sales of unified communication (UC) applications are temporarily down due to expired promotions The UC market, led by Cisco and Avaya, is expected to resume growth in 2010 REPORT SYNOPSISInfonetics' quarterly Enterprise Unified Communication, VoIP, and TDM Equipment report provides worldwide and regional market size, market share, analysis, and forecasts through 2014 for the enterprise telephony market, including TDM PBX and KTS systems, hybrid and pure IP PBX systems, IP PBX by system size, VoIP gateways, unified communication applications (communicator, unified messaging), IP desk phones and IP soft phones. The report tracks 3Com, Aastra, AudioCodes, Alcatel-Lucent, Avaya, Cisco, Dialogic, D-Link, Mitel, NEC, NET/Quintum, Samsung, ShoreTel, Siemens, Tadiran, Toshiba, Vertical, and others.

RELATED RESEARCH Trend toward hosted and business VoIP services seen across three new reports Unified Communications market to top $1 billion by 2013; Microsoft, Cisco, AT&T top vendors in new survey UPCOMING RESEARCHSee ENTERPRISE VOIP AND UC on Infonetics' portal (http://www.infonetics.com/login) or follow the links below for more information: SIP Trunking Deployment Strategies: North American Enterprise Survey (July 1) Enterprise SBC Market Outlook Forecast (July 7) Quarterly Enterprise UC, VoIP, and TDM Equipment Market Share, Size, Forecasts (Aug. 30) Biannual VoIP and Unified Communication Services and Subscribers (Sept. 29) Unified Communication Product Features and Vendor Ratings: North American Enterprise Survey (Oct. 19) SALES Larry Howard, Vice President: larry@infonetics.com, +1-408-583-3335 Scott Coyne, Senior Account Director: scott@infonetics.com, +1-408-583-3395 Infonetics Research is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete more effectively.


Image Available: http://www2.marketwire.com/mw/frame_mw?attachid=1294944 <b>Lead Analyst: </b>Matthias Machowinski Directing Analyst, Enterprise Voice and Data Infonetics Research Email Contact +1-408-583-3363

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