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INDIA : airtel introduces India s first online self care service for prepaid mobile customers [TendersInfo (India)]
(TendersInfo (India) Via Acquire Media NewsEdge) Bharti Airtel, leading global telecommunications company with operations in 19 countries across Asia and Africa, today announced the launch of India's first online self care services for its prepaid mobile customers across the country. With this, prepaid mobile customers on Airtel can now log onto www.airtel.in to access and manage their mobile accounts - anytime, anywhere!
'Prepaid My Account' is a simple, secure and convenient way for Airtel prepaid mobile customers to access a whole host of functionalities including checking balance, recharging, starting / stopping VAS services, provisioning 3G, raising and tracking service requests, viewing last 5 recharge details etc. Airtel prepaid mobile customers can visit the new self care website to receive and activate customized offers on my airtel, my offer' (MAMO), view tariff & top up options, request for the itemized bill and more!
The launch of online self service capabilities for Airtel prepaid customers is one of the company s ongoing efforts towards delivering the best customer experience in the digital space and empowering customers with a convenient, non-intrusive and 24x7 available way of managing their prepaid mobile accounts.
About Bharti Airtel Limited Bharti Airtel Limited is a leading integrated telecommunications company with operations in 19 countries across Asia and Africa. Headquartered in New Delhi, India, the Company ranks amongst the top 5 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G & 3G mobile services, fixed line, high speed broadband through DSL, IPTV, DTH, enterprise customers including national & international long distance services to carriers. In the rest of the geographies it offers 2G, 3G mobile voice services. Bharti Airtel had over 243 million customers across its operations at the end of December 2011.
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