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ICMI Announces Keynote Lineup for 2015 Contact Center Expo & Conference in OrlandoCOLORADO SPRINGS, Colo., Feb. 10, 2015 /PRNewswire/ -- The International Customer Management Institute (ICMI), today announced its keynote lineup for the 2015 Contact Center Expo & Conference - the premier global gathering for the contact center industry. Former Longtime Disney Executive, Dennis Snow, and renowned graffiti artist, Erik Wahl, will take the keynote stage during the event taking place May 4-7 at the Walt Disney World Dolphin Resort in Orlando, Florida. For more information and to take advantage of early bird pricing by Friday, March 20, please visit: icmi.com/Contact-Center-Expo-Conference. Both keynotes will provide entertaining and energetic presentations to motivate attendees for success. Dennis Snow will give attendees an insider's look into one of the most customer-service oriented companies in the world with his presentation, "Lessons from a Mouse: Delivering World-Class Customer Service," while Erik Wahl will inspire the audience to think outside the box with his unique keynote through art, "The Art of Vision." Dennis Snow, Longtime Disney Executive and Global Expert on Cusomer Service
Erik Wahl, Graffiti Artist, #1 Best-Selling Author and Entrepreneur
"We're thrilled to welcome such a dynamic set of keynote speakers for this year's event," said Patty Caron, ICMI's Event Director. "Attendees will have the opportunity to gain insight on different creative levels from both presentations, providing them with inspiration and ideas for their own professional growth." The ICMI Contact Center Expo & Conference is the number one rated event for contact professionals. The event will offer more than 60 thought-provoking sessions as well as a dynamic expo floor featuring cutting edge technology and services. The conference brochure with all event information is now available for download here: ICMI.COM/CCEXPOBROCHURE. About ICMI Photo - http://photos.prnewswire.com/prnh/20150206/174055LOGO
To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/icmi-announces-keynote-lineup-for-2015-contact-center-expo--conference-in-orlando-300032314.html SOURCE International Customer Management Institute (ICMI) |