Additional protection is available through credit monitoring services.
This requires a member to actively enroll because the member must
provide their personal information and consent to have their credit
monitored. Members can enroll at any time during the 24 month coverage
period, and can learn how to sign up at AnthemFacts.com.
Members who do not have access to the Internet or who prefer telephone
service may call 877-263-7995 for assistance.
Spanish-speaking members may access information at AnthemInforma.com,
or receive assistance in Spanish at 877-263-7995.
Phone (News - Alert) lines will be open from 2 to 9 p.m. ET on Friday, and regular
hours are Monday to Saturday, 9 a.m. to 9 p.m. ET. From Monday, Feb. 16
to Friday, Feb. 20, the call center will be open extended hours from 9
a.m. to 11 p.m. ET.
Members who have provided e-mails to Amerigroup and have opted in to
receiving communications may receive an e-mail directing them to visit AnthemFacts.com
to sign up for services. This e-mail is scheduled to be distributed the
week of Feb. 16. This email, sent due to state notification
requirements, will not ask for personal information and will not contain
a link to any websites other than AnthemFacts.com.
About Amerigroup Maryland
Amerigroup Maryland has provided health care coverage since 1999.
Statewide, we serve approximately 266,000 members in the Medicaid,
Children's Health Insurance Program (CHIP), Temporary Assistance for
Needy Families (TANF), and Supplemental Security Income (SSI) programs.
Amerigroup Maryland is the state's largest Managed Care Organization
(MCO) and is one of the largest MCOs in Baltimore City and the counties
of Baltimore, Montgomery, Prince George's and Anne Arundel. Employees
share genuine pride in making a difference in the lives of people who
might need a little extra help.
About Anthem, Inc.
Anthem is working to transform health care with trusted and caring
solutions. Our health plan companies deliver quality products and
services that give their members access to the care they need. With more
than 68 million people served by its affiliated companies, including
more than 37 million enrolled in its family of health plans, Anthem is
one of the nation's leading health benefits companies. For more
information about Anthem's family of companies, please visit www.antheminc.com/companies.
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