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High-End Subscribers to Get Customized Services Via Airtel Kenya's Premier Club(AllAfrica Via Acquire Media NewsEdge) In an innovative move to redefine customer experience for its high-end subscribers across the country, Airtel has launched the Airtel Premier Club, a product designed to offer exceptional and personalized services for customers. The club presents a variety of unique offers and services from the telecom company as well as other partners in various business sectors. The club will enable premier customers have personalized credit services such as credit facilities, an exclusive website, free SIM replacement, priority services and discount with preferred partners. In addition, customers travelling across Africa in the 17 Airtel Operating Countries will also be allowed to roam on one network with their local Airtel SIM cards, giving them access to cheaper rates for calls made, as well as data/value added services and the ability to recharge using local top up vouchers in the country visited. Commenting at the unveiling event, Airtel Kenya CEO Adil El Youssefi noted: "We are today delighted to introduce a revamped premier package for our customers across the country. This product demonstrates our commitment to provide innovative and relavant products and services to our customers." He added that: "The package will deliver a superior brand journey for our high value customers by creating memorable brand moments." The package will also have one network profile that allows customers to communicate at local rates, receive calls for free and recharge partner airtime vouchers when they travel to at least 17 countries in Africa. The event was graced by high profile personalities including Cabinet Secretary, Ministry of Information, Communications and Technology, Dr. Fred Matingi and Airtel Africa, Chief Executive Officer, Christian de Faria. In early July, Safaricom launched a similar programme called Safaricom Platinum Club. Copyright CIO East Africa. Distributed by AllAfrica Global Media (allAfrica.com). |