| [February 08, 2012] |
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Guardian Wins International Service Excellence Awards
NEW YORK --(Business Wire)--
The Guardian
Life Insurance Company of America (Guardian), one of the largest mutual
life insurers and a leading provider of employee
benefits, today announced two Group
Insurance leaders have received International Service Excellence
Awards from the Customer
Service Institute of America (CSIA). Marnie Thuecks, Second Vice
President, Guardian Customer Response Unit, was named Customer Service
Executive of the Year, and Jodi Johnson, Manager, Guardian's Premier
Services, was honored as Customer Service Contact Center Manager of the
Year. Both recipients are based in Guardian's Appleton, WI, office.
"Customer service is the foundation of our business and a commitment
Guardian takes seriously and this acknowledgement from the Customer
Service Institute of America further affirms that commitment," said
Andrea Csaszar, Guardian's Vice President of Group
Operations. "The recognition of two of Guardian's customer service
leaders specifically is validation of the strong leadership we have in
place and the shared dedication of all of our service teams to that
charge."
The International Service Excellence Awards (ISEA), managed by the
Customer Service Institute of America (CSIA), are a top customer service
award that nominates leading customer service organizations and
individuals around the world in a variety of categories to recognize
their commitment to customer service excellence.
About Guardian
A mutual insurer founded in 1860, The Guardian Life Insurance Company of
America and its subsidiaries are committed to protecting individuals,
business owners and their employees with life insurance, disability
income insurance, dental insurance products, and offer funding vehicles
for 401(k) plans, annuities and other financial products. Guardian
operates one of the largest dental networks in the United States, and
protects more than six million employees and their families at 115,000
companies. The company has approximately 5,000 employees in the United
States and a network of over 3,000 financial representatives in more
than 80 agencies nationwide.
For more information about Guardian, please visit: www.GuardianLife.com

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