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Growth Leads ChannelNet to Appoint New Vice President of Operations
[June 30, 2015]

Growth Leads ChannelNet to Appoint New Vice President of Operations


ChannelNet, a leader in customer acquisition, retention and conquest digital solutions, announces Molly Smith has been promoted to vice president of operations. Smith will retain responsibility for all clients and their channel partners' program successes and support and assume responsibility for the project management office and resource management.

This Smart News Release features multimedia. View the full release here: http://www.businesswire.com/news/home/20150630005201/en/

Growth Leads ChannelNet to Appoint Molly Smith as New Vice President of Operations (Photo: Business ...

Growth Leads ChannelNet to Appoint Molly Smith as New Vice President of Operations (Photo: Business Wire)

"Molly is the right manager to align our operations and lead us into the next decade," announces Paula Tompkins, CEO and Founder of ChannelNet. "Both clients and staff respect her business acumen and her ability to create a positive work environment. She will strengthen our delivery - resource and project management are foundational to ensuring that our growing list of client solutions are completed successfully andget the results our clients need."



The new position is in response to ChannelNet's 35% growth rate year-over-year since 2011. As vice president of operations, Smith will set the vision for the company's Project Management Office and align the end-to-end processes with ChannelNet's resources.

Prior to the promotion, Smith was the vice president over customer support and services. As a part of the reorganization, David Indish will directly report to Smith and take over management of ChannelNet's eBusiness Support Center (eBSC).


Indish will be accountable for a wide range of client support needs such as marketing program enrollment, program compliance monitoring, search engine optimization, vanity domain optimization, social media, email marketing campaigns, inbound problem resolution and outbound communications including phone and email support. He will also manage the help desk and other turnkey services such as training, content management and asset creation. His client base includes Benjamin Moore's retail store website and contractor referral program, Hunter Douglas' dealer website program, and automotive solutions for Hyundai, Kia, Toyota, Lexus, BMW and Ally.

"There is so much opportunity on the horizon. I'm thrilled to lead an already strong team that provides top level service to our clients, some of nation's top brands," said Smith. "I look forward to positioning our clients and ChannelNet for continued long-term growth."

Smith is a Ferris State University graduate and Indish is a Grand Valley State University alumni.

About ChannelNet

ChannelNet is a leader and a pioneer in delivering customer acquisition, retention and conquest services via web-based solutions that integrate a multi-channel sales environment. Using software-as-a-service (SAAS), its experts connect leading automotive, financial services, home improvement and retail companies with their customers to sell products and services through local channels, including personalized microsites. ChannelNet's patented software enables consumers to research a purchase, view sales incentives, and seamlessly complete transactions at a store, through a call center or on their mobile device. The privately held company, founded more than 25 years ago, is based in Dearborn, Michigan. It has a Western U.S. office in Sausalito, California. For more information, visit www.channelnet.com.


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