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Global OSS/BSS Market Report 2014-2020: Customer Management, Revenue Management, ServiceDUBLIN, Mar. 04, 2015 /PRNewswire/ --Research and Markets (http://www.researchandmarkets.com/research/8n7r45/ossbss_customer) has announced the addition of the "OSS/BSS (Customer Management, Revenue Management, Service Fulfillment and Service Assurance) Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2014 - 2020" report to their offering. The global market for OSS/BSS solutions was valued at US$ 21.86 billion in 2013 and is expected to grow at a CAGR of 12.7% from 2014 to 2020, to reach US$ 49.78 billion in 2020 The global OSS/BSS market is primarily driven by increasing adoption of convergent billing systems, rise in demand for customer care and growth in telecommunication industry. Conversely, regulatory issues and difficulty in integration with existing systems are the major factors hindering the growth of the market. However, the roll-out of new generation operation systems and software (NGOSS) framework is expected to provide potential growth opportunities for the players in OSS/BSS market. The BSS market was dominated by the customer management solutions and is expected to remain dominant over the forecast period. However, due to decreasing Average Revenue Per User (ARPU) in Asia Pacific and Rest of the World and high investment in infrastructure, demand for revenue management solutions is expected to rise over the coming years. Moreover, increasing customer churn rate and increasing number of fraud cases encourages the communications service providers to deploy sophisticated revenue management solutions such as billing management, collection management, fraud management and others. Thus, the global revenue management BSS solutions market is expected to grow at a CAGR of 14.3% from 2014 to 2020. Key Topics Covered: Chapter 1 Preface Chapter 2 Executive Summary Chapter 3 Market Overview Chapter 4 Global OSS/BSS Market Revenue, by Process Type Chapter 5 Global OSS Market Revenue, by Application Chapter 6 Global BSS Market Revenue, by Application Chapter 7 Global OSS/BSS Market Revenue, by Geography Chapter 8 Company Profiles - Accenture PLC - Amdocs Ltd. - CSG Systems International, Inc. - Hewlett-Packard Company - IBM Corporation - Oracle Corporation - Tata Consultancy Services (TCS) Limited - Tech Mahindra Limited - Telefonaktiebolaget LM Ericsson For more information visit http://www.researchandmarkets.com/research/8n7r45/ossbss_customer Media Contact: Laura Wood , +353-1-481-1716, [email protected] To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/global-ossbss-market-report-2014-2020-customer-management-revenue-management-service-300045260.html SOURCE Research and Markets |