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Global Cloud Communications Market 2015-2020: Unified Communications as a Service (UCaaS)
[April 21, 2015]

Global Cloud Communications Market 2015-2020: Unified Communications as a Service (UCaaS)



DUBLIN, Apr. 21, 2015 /PRNewswire/ --Research and Markets

(http://www.researchandmarkets.com/research/4hfz2m/cloud) has announced the addition of the "Cloud Communications: Unified Communications as a Service (UCaaS)" report to their offering.

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One of the next waves in ICT is a migration of communications, applications, content, and commerce to the Cloud. Unified Communications in the Cloud (UCaaS) represents a powerful combination of core communications feature/functionality combined with many potential applications made available from a variety of companies.

Multimedia communications is becoming increasingly important to business entities as they seek to ever improve efficiencies and reduce operational expenditures. Cloud-based unified communications is a relatively new spin on unified communications, leveraging some of the same functionality of previous systems, while also leveraging certain cloud-based system advantages.

This report evaluates the UCaaS companies, solutions, and technologies. The report also provides a market outlook and forecast through 2020 for UCaaS. All prchases of this reports includes time with an expert analyst who will help you link key findings in the report to the business issues you're addressing. This needs to be used within three months of purchasing the report.




Target Audience:

- UC companies
- Telecom service providers
- Cloud and data analytics companies
- Application developers and content providers
- Cloud software, platform, and infrastructure companies
- Telecom infrastructure and managed services companies


Report Benefits:

- UCaaS forecast to 2020
- Understand the UCaaS model
- Recognize the future of UCaaS
- Identify leading UCaaS companies
- Identify the market drivers for UCaaS
- Identify competing solutions to UCaaS
- Understand app integration opportunities

Key Topics Covered:

1 Introduction
1.1 Executive Summary
1.2 Companies Mentioned

2 Cloud and Unified Communications
2.1 Unified Communications
2.1.1 Unified Messaging
2.1.2 Interaction Systems
2.1.3 Real-Time Communications
2.1.4 Transactional Systems
2.2 Unified Communication as a Service (UcaaS)
2.2.1 Single-Tenancy
2.2.2 Multi-Tenancy
2.3 Cloud Computing

3 UCaaS Use Cases
3.1 Case Study: Deploying UCaaS
3.1.1 Hosted Unified Communication vs. Multi-Tenant
3.2 Case Study: Deploying Traditional UCs vs. UC in the Cloud
3.3 Cloud vs. Software-based Communication
3.4 Challenges
3.5 UCaaS Benefits

4 Select UCaaS Vendors
4.1 Google
4.2 Avaya
4.3 Cisco
4.4 Microsoft

5 UCaaS Market Outlook
5.1 Employment Outlook and Job Skills Needed
5.1.1 Critical ICT and Cloud Skills
5.1.2 Typical Roles and Salary Expectations
5.2 Market Opportunities for UCaaS
5.3 Competing Solutions to UCaaS
5.3.1 WebRTC
5.3.2 Rich Communications Suite

6 Conclusions

7 Appendix: Future of Cloud Communications
7.1 Personalized Cloud
7.2 Context and Preference Driven Cloud
7.3 Cloud Analytics and Machine Learning

For more information visit http://www.researchandmarkets.com/research/4hfz2m/cloud

Media Contact: Laura Wood , +353-1-481-1716, [email protected]

To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/global-cloud-communications-market-2015-2020-unified-communications-as-a-service-ucaas-300069305.html

SOURCE Research and Markets


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