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Global Cloud Communications Market 2015-2020: Unified Communications as a Service (UCaaS)
DUBLIN, Apr. 21, 2015 /PRNewswire/ --Research and Markets (http://www.researchandmarkets.com/research/4hfz2m/cloud) has announced the addition of the "Cloud Communications: Unified Communications as a Service (UCaaS)" report to their offering. One of the next waves in ICT is a migration of communications, applications, content, and commerce to the Cloud. Unified Communications in the Cloud (UCaaS) represents a powerful combination of core communications feature/functionality combined with many potential applications made available from a variety of companies. Target Audience: - UC companies - Telecom service providers - Cloud and data analytics companies - Application developers and content providers - Cloud software, platform, and infrastructure companies - Telecom infrastructure and managed services companies Report Benefits: - UCaaS forecast to 2020 - Understand the UCaaS model - Recognize the future of UCaaS - Identify leading UCaaS companies - Identify the market drivers for UCaaS - Identify competing solutions to UCaaS - Understand app integration opportunities Key Topics Covered: 1 Introduction 1.1 Executive Summary 1.2 Companies Mentioned 2 Cloud and Unified Communications 2.1 Unified Communications 2.1.1 Unified Messaging 2.1.2 Interaction Systems 2.1.3 Real-Time Communications 2.1.4 Transactional Systems 2.2 Unified Communication as a Service (UcaaS) 2.2.1 Single-Tenancy 2.2.2 Multi-Tenancy 2.3 Cloud Computing 3 UCaaS Use Cases 3.1 Case Study: Deploying UCaaS 3.1.1 Hosted Unified Communication vs. Multi-Tenant 3.2 Case Study: Deploying Traditional UCs vs. UC in the Cloud 3.3 Cloud vs. Software-based Communication 3.4 Challenges 3.5 UCaaS Benefits 4 Select UCaaS Vendors 4.1 Google 4.2 Avaya 4.3 Cisco 4.4 Microsoft 5 UCaaS Market Outlook 5.1 Employment Outlook and Job Skills Needed 5.1.1 Critical ICT and Cloud Skills 5.1.2 Typical Roles and Salary Expectations 5.2 Market Opportunities for UCaaS 5.3 Competing Solutions to UCaaS 5.3.1 WebRTC 5.3.2 Rich Communications Suite 6 Conclusions 7 Appendix: Future of Cloud Communications 7.1 Personalized Cloud 7.2 Context and Preference Driven Cloud 7.3 Cloud Analytics and Machine Learning For more information visit http://www.researchandmarkets.com/research/4hfz2m/cloud Media Contact: Laura Wood , +353-1-481-1716, [email protected] To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/global-cloud-communications-market-2015-2020-unified-communications-as-a-service-ucaas-300069305.html SOURCE Research and Markets |