Free VoIP telephony integration for snom VoIP telephones
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[December 12, 2008]

Free VoIP telephony integration for snom VoIP telephones

(Worldwide Computer Products News Via Acquire Media NewsEdge)
Camrivox Ltd, a British developer of computer telephony integration
software, and snom technology AG, a German developer and manufacturer
of VoIP telephones, are now offering the snom Flexor CTI software for
Microsoft Outlook as a free download.

The companies said that snom Flexor CTI for Outlook delivers more
efficient and convenient telephony by managing all call activity from
within Microsoft Outlook. The integration features click-to-dial
enabling phone numbers to be dialled straight from Outlook, on-screen
call control, contact screen pop-ups for incoming calls and simple call
reporting. Furthermore, users are able to record notes in Outlook
Journal entries during a call and have these saved against each contact


record to generate a structured call log for each contact.

The snom Flexor CTI software is also available to integrate snom VoIP
telephones with solutions for Customer Relationship Management (CRM)
such as Microsoft Dynamics CRM, NetSuite and Salesforce.



((Comments on this story may be sent to info@m2.com))

Copyright ? 2008 M2 Communications Ltd.

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