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Etihad Airways plans to set up Revenue Accounting Centre [Khaleej Times (United Arab Emirates)]
[September 14, 2014]

Etihad Airways plans to set up Revenue Accounting Centre [Khaleej Times (United Arab Emirates)]


(Khaleej Times (United Arab Emirates) Via Acquire Media NewsEdge) It will also create long-term economic value for the emirate of Abu Dhabi, as more than 500 Emiratis will be hired during the project's first year of operation.

Etihad Airways will hire 1,000 Emiratis as revenue accountants in the next three years.

The airlines has plans to establish a dedicated Revenue Accounting Centre of Excellence in Al Ain, which will be a global leader in revenue accounting, offering a range of competitively priced services that will bring cost savings and operational efficiencies to airlines, including Etihad Airways.



It will also create long-term economic value for the emirate of Abu Dhabi, as more than 500 Emiratis will be hired during the project's first year of operation. Total employee numbers are forecast to exceed 800 by the end of 2016, and more than 1,000 by the end of 2017, depending on the level of demand from participating airlines around the world.

In addition to serving Etihad Airways, the centre will be equally available to a number of its network partners and other airlines around the world. Customers will be provided with access to proven techniques and the latest airline developments in order to optimise results, redirect valuable internal resources, and focus their best people on core business. James Hogan, president and chief executive officer of Etihad Airways, said: "Revenue accounting is an expensive and time consuming aspect of the global airline business." However, through the establishment of a world-class centre of excellence, Etihad Airways and other airlines can achieve both financial and operational success, he said.


"A range of outsourced support services will be offered by the centre, with a focus on optimising processes and platforms to boost efficiency, and combining back office functions to attain economies of scale," the chief executive said. The chief executive termed it as Etihad Airways' most ambitious Emiratisation project to date and follows the success of existing programs for cadet pilots, engineers and graduate managers, together with Al Ain Contact Centre. By the end of 2017, Hogan said: "The new centre of excellence will provide opportunities for more than 1,000 Emiratis to progress their careers in revenue accounting and other areas of finance, or move into other areas of the airline business and develop into future industry experts." Almost 100 Emiratis have already been hired as part of the ambitious project, following a successful recruitment campaign in Al Ain, held in partnership with the Abu Dhabi Tawteen Council. The first group of employees has also received globally recognised certification from the International Air Transport Association, as part of a comprehensive six-week training programme. Etihad Airways currently has a workforce of 20,675 employees, an increase of 28 per cent year-on-year.

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