| [March 10, 2010] |
 |
Envision Names Mark C. Perrin Executive Vice President of Sales and Service
SEATTLE --(Business Wire)--
Envision Telephony, Inc., a leading global provider of workforce optimization (WFO) solutions for the contact center and enterprise, announced today that Mark C. Perrin has been appointed executive vice president of sales and service. In this newly created position, Perrin is responsible for Envision's sales and service departments and reports directly to Rodney Kuhn, chief executive officer of Envision. Perrin will also serve as a member of Envision's senior management team.
As executive vice president of sales and service, Perrin is responsible for the oversight, direction and management of Envision's two primary revenue generation functions and will play a key strategic role in leading the company's continued North American and international market expansion.
"Mark's experience in building highly successful sales teams will be a huge asset for Envision as we continue to expand our customer base domestically and abroad," said Kuhn. "We believe that Mark has the right combination of skills and experience that will prove invaluable to our customers as we continue on our mission to deliver world-class contact center solutions and customer service."
Perrin has more than 20 years experience in sales planning, execution and leadership. Before joining Envision, Perrin was a principal with Brandwell International where he helped companies better position and simplify complex enabling technologies to build premium recurring revenue streams. Prior to Brandwell, Perrin most recently served as vice president of global risk management with Contigo Systems and senior vice president of sales at Supply Chain Integrity. In both positions, he developed and executed mobile asset tracking and recovery security initiatives centered on merging location-based technology and actionable intelligence methodologies. Also, Perrin was the start-up vice president at Mosaix, Inc., an outbound call center solutions company, where in his nine year tenure the company reached $100 million in annual revenues and had a successful IPO, prior to eventually being acquired by Avaya (News - Alert).
"I am extremely pleased to be joining Envision and working with a team that prides itself on delivering an unparalleled customer experience," said Perrin. "Envision's extensive industry experience, award winning solutions and commitment to developing enduring partnerships with its customers make it a very exciting place to be and I anticipate a tremendous opportunity for substantial growth."
About Envision
Envision Telephony, Inc. is an award-winning contact center solutions company offering products and services that enable organizations to deliver world-class customer service. Envision Centricity®, the company's innovative workforce optimization (WFO) platform, fully integrates Envision's landmark Click2Coach® offering (including quality monitoring and e-learning) with powerful analytics, performance management and workforce management capabilities. The result is a robust and highly adaptable WFO suite designed to meet the critical and unique needs of customer-focused organizations worldwide. A commitment to unparalleled customer-centricity is at the center of the company's mission and is what makes Envision the authority on delivering an uncompromising customer experience. Visit www.envisioninc.com, email info@envisioninc.com or call 206.225.0800 ext. 500 for more information.
Envision, Click2Coach, Envision Centricity and the Envision logo are registered trademarks of Envision Telephony, Inc. Envision InteractionIQ is a trademark of Envision Telephony, Inc. All other trademarks are the property of their respective owners.
[ Back To TMCnet.com's Homepage ]
|
TMCnet LOGIN
Webinars
