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Datanomers Presents at Finovate Fall 2019: Grow Your Business by Better Customer VisibilityFREEHOLD, N.J., Sept. 16, 2019 /PRNewswire/ -- Datanomers (www.datanomers.com) announced today that is has been selected to present its AI-powered analytics platform, Customer Insight Manager (CIM) at Finovate Fall 2019, the world's most influential fintech conference which showcases the most successful and innovative banking and financial technology. Datanomers is a spin off from IPsoft (the digital labor company - www.IPsoft.com) and inherited it's sophisticated Natural Language Processing technology from its parent. Datanomers CIM helps enterprises grow incremental revenue, while reducing lost revenue by arresting attrition of premium customers. When a gaming giant that handles about 1M Omni-channel customer contacts per month needed to gain better insights into premium customer's attitudes, it deployed CIM; resulting in a reduction of premium customer loss by approximately 12% while growing revenues substantially. Datanomers will demonstrate CIM at Finovate Fall which takes place September 23-25, 2019 at the New York Marriott Marquis. "We are thrilled to demonstrate CIM at Finovate to show to a global audience how AI can provide deep customer insights, reduce customer attrition while increasing revenue," said Meeta Pandey, VP, Business Development, Datanomers. CIM anlyzes enterprise customer care Omni-channel sessions, highlights premium customers who are dissatisfied, determines the intensity of their dissatisfaction, and most importantly, the reason why they are dissatisfied; and, above all identifies those at an increased risk of attrition - all of this in real-time. It alerts proactively so the enterprise can take timely actions to retain the customer. "Our mission at Finovate is to showcase technologies — whether from established or startup companies — that are leading the way in digital financial innovation," said Greg Palmer, Vice President Finovate. "AI is an emerging technology that's increasingly proving critical in giving financial services companies a competitive edge, and we are delighted to have Datanomers a leading AI company, present its cutting-edge platform at FinovateFall 2019." About Datanomers For more information visit www.datanomers.com or email to: [email protected] About FinovateFall Media Contact: View original content to download multimedia:http://www.prnewswire.com/news-releases/datanomers-presents-at-finovate-fall-2019-grow-your-business-by-better-customer-visibility-300918186.html SOURCE Datanomers |