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CrossView Strengthens Their Cross-Channel Capabilities with the Launch of Their Rapid Deploy CrossView Web
NEW YORK --(Business Wire)--
At NRF 2009 CrossView Inc. will launch CrossView Webstore as the latest addition to their Cross-Channel offering. In a joint presentation with IBM (Delight Customers and Optimize Operations by Leveraging a Cross-Channel Customer Interaction Platform - Monday January 12th at 2 pm), CrossView's CEO Mark Fodor will demonstrate the value proposition realized with a cross-channel solution and highlight how CrossView strengthens their ability to deliver customer centric solutions. CrossView will also be demonstrating their cross channel solutions in the IBM Booth #2105.
CrossView Web is optimized for e-commerce best practices for marketing and usability. This includes search engine optimization, advanced and faceted search functions, product displays and attributes, wish lists, reviews, promotions, quick checkout and order history.
Built-in integrations for Coremetrics analytics, shipping providers including UPS, FedEx, USPS and DHL, CyberSource Payment integration, gift cards, loyalty program, alternative payment methods (such as Google Checkout and PayPal) and tax verification make CrossView Web an attractive offering.
"Our goal is to provide solutions that enable multi-channel organizations to transform their businesses by providing an integrated cross-channel platform," said Mark Fodor CrossView's CEO. "CrossView solutions are designed to provide the shopper with seamless customer experience across all channels and reduce the total cost ownership."
"Cross-channel solutions enable all customer touch-points to use the same order, product, promotions, inventory and customer data in real time," said Dave Lebowitz CrossView Senior VP. "This gives CrossView a competitive advantage; other solutions must replicate data between the in-store systems before orders become visible across the entire network."
CrossView implemented a complete cross-channel solution, POS, web and call center at Moosejaw. "Bottom line, the combination of CrossView and IBM has helped Moosejaw create the finest cross channel, social commerce solution to-date." Jeffrey Wolfe, cofounder of Moosejaw Mountaineering
Further product information can we found on www.crossview.com. To schedule a demo, contact Leila Ashley at CrossView, lashley@crossview.com. CrossView is in booth #1972 at the NRF Show 2009.
About CrossView:
CrossView empowers merchants to deliver an integrated consumer experience across all customer touch points. CrossView's innovative approach eliminates the traditional informational and functional silos that typically exist between the storefront, call center and website. This not only enables merchants to offer more services and a richer customer experience, but gives invaluable insight into customers' cross-channel behavior and buying history.
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