[February 20, 2018] |
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Cook Medical Realigns One-Third of Its Global Workforce to Better Support Customers, Enable Future Growth and Provide Opportunity for Employees
Today, Cook Medical announced key changes that simplify its
organizational structure to better support customers. These changes
realign the current sales, marketing, research and development, and
customer service teams in addition to establishing new distribution
channel management and medical education teams. The changes are a direct
result of feedback from customers on how the company could improve
operations to make it easier to work with Cook.
"Healthcare has evolved rapidly over the last several years and we've
reset our teams to focus on what our customers need today," said Pete
Yonkman, president of Cook Group and Cook Medical. "We've seen customers
change their structure and decision making to focus on delivering better
patient outcomes in a more efficient way, and we've realigned our
business to help them meet those goals."
Key changes in Cook Medical's structure:
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Business divisions: Ten strategic business units merged to form two
business divisions, MedSurg and Vascular. This change provides the
flexibility to align sales teams to specific customer needs. It also
creates a more streamlined contracting process for customers.
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The Vascular division brings together the former aortic
intervention, peripheral intervention, interventional radiology
and lead management businesses into one team.
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The MedSurg division is comprised of six teams that serve
customers in critical care, endoscopy, otolaryngology/head and
neck surgery, reproductive health, surgery, and urology clinical
specialties.
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Customer Support and Delivery: All global customer suppot centers and
distribution centers are now centralized under one leadership team to
improve customer service and develop innovative solutions that create
supply chain efficiency.
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Distribution Channel Management: A new global team has been
established to maintain our commitment to fully compliant and ethical
access of Cook Medical products and to work with third party
distributors improving distributor support and distribution channels
to serve patients globally.
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Research & Development: Engineering reorganized to form a dedicated
Research and Development team that actively listens to the needs of
customers and develops products that improve the efficiency and
effectiveness of patient care.
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Medical Education: A new global team has been created, pulling
expertise from across the company to improve and support Vista, Cook
Medical's comprehensive educational product training program for
customers.
"We are committed to putting the needs of our customers and our
employees at the center of everything we do," Yonkman continued. "These
changes are exciting and will be beneficial for employees, customers,
and ultimately patients."
There will be no layoffs due to these structure changes.
About Cook Medical
Since 1963 Cook Medical has worked closely with physicians to develop
technologies that eliminate the need for open surgery. Today we are
combining medical devices, biologic materials and cellular therapies to
help the world's healthcare systems deliver better outcomes more
efficiently. We have always remained family owned so that we have the
freedom to focus on what we care about: patients, our employees and our
communities. Find out more at www.cookmedical.com, and
for the latest news, follow us on Twitter,
Facebook and LinkedIn.
View source version on businesswire.com: http://www.businesswire.com/news/home/20180220005639/en/
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