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Voxbone Opens Its Voice Switches To Carrier Customers
Jan 14, 2009 (M2 PRESSWIRE via COMTEX) --
Network and Numbering Provider Places Real-Time Configuration, Routing, Capacity Management Tools in Customer Hands
BRUSSELS, Belgium - Voxbone (News - Alert) has introduced new browser-based configuration tools that give its clients more self-sufficiency, flexibility and control over their use of DID (direct-inward-dial) services. These tools allow carriers to make many cost-vs-voice-quality tradeoffs previously made for them. They also enable customers to save money while ensuring call completion through pooled trunking capacity, redundancy and load balancing.
"These features are all about giving our customers the right to actually change the way our switches behave-for each of their DID numbers," said FranAois Struman, Voxbone CTO. "Customers can run their own tests and configurations. They can reroute their own numbers in the event of outages, and focus their engineering staff's time on resolving the source of the downtime, instead of pleading with a wholesale carrier's NOC (News - Alert) to manually reroute."
"Without the use of our custom software plumbing running on standard hardware-as well as IP as the main technology for our core network-this would not be possible," Struman added. "The end result is that both Voxbone and its service-provider customers lower their operating costs-without sacrificing service levels."
As implemented by Voxbone, these Web provisioning tools allow carriers and big enterprise customers to configure and manage their own network usage, if desired, in several ways, and for each number owned:
* by defining and choosing a SIP end point to which the calls should be delivered;
* by defining and choosing a backup SIP end point that would activate automatically in case the customer's primary equipment was unavailable;
* by selecting the preferred codec-the biggest determinant of bandwidth requirement and voice quality;
* by routing the incoming voice traffic via any of Voxbone's five aggregating SuperPOPs and choosing how far calls are routed over Voxbone's network as opposed to the public Internet;
* by choosing the caller ID formats (e164 or other formats);
* by enabling DNS SRV load balancing so that traffic is distributed among various IP addresses defined on the customer side.
Information preserved across the VoIP-PSTN divide Voxbone captures and transmits important call information as it routes the call, enabling callers to interact with telecom applications and services running on other continents. Here again, the customer decides:
* by choosing the way in which DTMF (touch tones) are recognized, to accommodate different end-user equipment;
* by activating DNIS support. Voxbone relays the dialed number to the terminating switch-information needed for direct extension dialing;
* by accepting or rejecting certain call origins. Customers may, for example, want their U.S. toll-free numbers to accept landline calls but to reject those made on pay phones, in order to escape the high setup fees on those calls.
The economies of aggregation Incoming traffic from several regions is aggregated by Voxbone before being relayed to the customer's IP switch or gateway. This enables customers to share capacity across all (or many) numbers, as well as across many countries, time zones and fluctuations in traffic. There is no need to lease separate trunks, for example, for Australian and British incoming traffic; a customer can lease one global trunk from Voxbone and pool capacity across calling-card and conferencing applications in the U.K. and call centers in Sydney and Melbourne.
Voxbone services, which include DID (direct inward dialing) and toll-free numbers, are deployed by mobile operators, PSTN carriers, VoIP providers, call-center operators and NGN (Next Generation Network) service providers worldwide. Voxbone is a recognized member of the International Telecommunication Union (http://www.itu.int/net/home/index.aspx) and part of the study group that is responsible for numbering standardization around the world.
About Voxbone
Headquartered in Brussels, Belgium, Voxbone provides worldwide DID numbers and toll-free phone numbers over its own private intercontinental VoIP network. The all-IP architecture of the Voxbone core network enables customers to rapidly deploy new communications services with local presence, while simultaneously reducing costs. It delivers high-quality call origination from 46 countries and 5,000 cities, as well as "iNum" numbers that are billed as local calls when dialed through participating carriers anywhere in the world. Through its number inventory, network, self-administered provisioning and comprehensive SIP adherence, Voxbone's global infrastructure enables its customers to expand to international markets quickly and efficiently. Founded in 2002 and privately held, Voxbone is licensed by the EU in 27 countries. For more information, visit www.voxbone.com.
CONTACT: Sue Huss, for Voxbone
e-mail: sue.huss@comunicano.com
Tel: +1 619 379 4396
M2 Communications Ltd disclaims all liability for information provided within M2 PressWIRE. Data supplied by named party/parties. Further information on M2 PressWIRE can be obtained at http://www.presswire.net on the world wide web. Inquiries to info@m2.com.
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