Comcast offers refunds for ice-storm outages
TMCnet - World's Largest Communications and Technology Community
New Coverage :  Asterisk  |  Call Center Outsourcing  |  Call Recording  |  SIP Trunking  |  Hosted Exchange  |  PBX
Webinars
Channels by Topic
Share
 
| More
RSS-XML alerts
Print this page
E-mail this page to a friend
TMCnews
[January 05, 2009]

Comcast offers refunds for ice-storm outages

(Telegraph, The (Nashua, NH) Via Acquire Media NewsEdge) Jan. 3--Comcast customers who lost television, Internet or phone service during last month's ice storm could be entitled to a reduction in their bills.

Comcast, which provides cable, Internet and phone service, is working with customers to determine whether they qualify for a reduction in their bills, said company spokesman Jim Hughes.

Hughes said the company does not have any numbers on how many customers lost service as a result of the ice storm, or whether any customers are still without service.

Hughes said customers who have questions about their service or their bills should call the customer helpline at 1-800-266-2278.

Questions have arisen about electric company bills over the period covered by the outage. However, PSNH and other utilities charge customers based on total usage rather than based on set periods of time, as cable firms do.



To see more of The Telegraph, or to subscribe to the newspaper, go to http://www.nashuatelegraph.com

Copyright (c) 2009, The Telegraph, Nashua, N.H.
Distributed by McClatchy-Tribune Information Services.
For reprints, email tmsreprints@permissionsgroup.com, call 800-374-7985 or 847-635-6550, send a fax to 847-635-6968, or write to The Permissions Group Inc., 1247 Milwaukee Ave., Suite 303, Glenview, IL 60025, USA.

[ Back To TMCnet.com's Homepage ]

Bookmark mobile.TMCnet.com on your mobile phone now to stay on top of the latest tech news.
TMCnet Videos
Featured White Papers
Featured White Paper RSS feed
Leveraging the Cloud to Create the Ultimate Customer Experience
Bridging the Great Divide: Best Practices for Integrating Social Media and Customer Service for Bottom Line Results
Five Steps to an Employee Effectiveness Model: Improve Business Results with Engaged Employees
view all white papers…
Top Stories
Today's TMCnet Top Stories and News Articles
IP Transit Opportunities Expected to Grow as Neutral Tandem Becomes …
Pegasystems Introduces Solution to Help Call Centers with Continuity T…
The Red Sox Step Up to the Plate with Help …
FCC to Get Tough on Automated Outbound 'Robo-Calls'
Samsung Electronics Announces Possible Spin Off of Their LCD Division
more of today's top stories...
Related VoIP News
Latest IP Communitions and VoIP News
VoIP Call Provider ITP VoIP Tailors Phone Service for Seniors
Novus is Epygi's Largest Distributor in the US
New VoIP Systems from Computer Support Save Time and Money
GL Introduces PPP and ML-PPP Packet Data Analyzer Software
Alcatel-Lucent lightRadio Extends Broadband Access via Cellular and Wi-Fi Integration
blog comments powered by Disqus

Upcoming Events

ITEXPO West 2012
October 1- 4, 2012
The Austin Convention Center
Austin, Texas
4GWE Conference
October 1- 4, 2012
The Austin Convention Center
Austin, Texas
MSPAlliance MSPWorld™
October 1- 4, 2012
The Austin Convention Center
Austin, Texas

DevCon5
DevCon5 provides you with the information and tools you need to exploit the capabilities of revolutionary HTML5 technology
View all >>
Subscribe FREE to all of TMC's monthly magazines. Click here now.