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Cloud Communication Platform Market Worth $3234.9 Million by 2019 - New Report by MarketsandMarkets(PR Web Via Acquire Media NewsEdge) (PRWEB) October 23, 2014 The research report "Cloud Communication Platform Market by Solution and Service [Application Programming Interface (API), Interactive Voice Response (IVR) System, Unified Communication and Collaboration (UCC), webRTC, & VoIP] - Global Forecast to 2019", defines and segments the Cloud Communication Platform Market into various sub-segments with an in-depth analysis and forecasting of revenues. It also identifies the drivers and restraints for this market with the insights on trends, opportunities, and challenges. Browse 78 market data tables with 34 figures spread through 128 pages and in-depth TOC on "Cloud Communication Platform Market - Global Forecast to 2019" http://www.marketsandmarkets.com/Market-Reports/cloud-communication-platform-market-227618526.html Early buyers will receive 10% customization on this report. Speak to Analyst: http://www.marketsandmarkets.com/speaktoanalyst.asp?id=227618526 Virtual private branch exchange, emergence of web real time communication, increasing adoption of brings your own device and consumerization of IT drive the cloud communication platform market. Due to the increasing adoption by large enterprises, cloud data center has experienced huge traffic in the recent years which is increasing the demand for communication platforms. Due to these benefits, many large enterprises and SMB's are moving to the new way of customer interaction for delivering excellent services. The cloud communication platform market consists of various types of solution such as application programming interface (API), interactive voice response (IVR), web real time communication (WebRTC), unified communication & collaboration (UCC), voice over internet protocol (VoIP) and others. These tools help to analyze business data and derive valuable insights. The major suppliers in this field include Alcatel-Lucent, Cisco, 8X8 Inc., Genesys, Avaya, Mitel, IBM, West IP Communication and CallFire. The increasing business demand for maximum flexibility of resources and the rapid pace of change in technology will make hosted and cloud based solutions the dominant model in the future. By deploying cloud communication platform solutions, businesses can avoid upfront investment in infrastructure and vendor licenses and can opt for a payment model based on usage. In terms of vertical, outsourcing sector accounts for the largest market share in the overall cloud communication platform in 2014 which will continue till 2019 too. In the long term telecommunication and IT is expected to have the largest market share by 2019. The consumer goods and retail and manufacturing sector are growing with the highest Compound Annual Growth Rate (CAGR) as compared to other verticals. Travel and hospitality, government, and BFSI are the other emerging verticals for the cloud communication platform market. The key industry players are solidifying their presence in the cloud communication platform market through Mergers and Acquisitions (M&A), new start-ups, and new product developments. A few M&A are: Avaya acquired a business collaboration and communications software provider, ITNavigator. With this acquisition, ITNavigator is set to offer the advanced and operator-friendly platform for management and also ensure control of the Avaya technology-based unified communication platforms. In order to expand the global cloud business, Fujitsu acquired a cloud service provider company RunMyProcess. With this acquisition, Fujitsu will be able to add integration Platform as a Service (iPaaS) to its cloud offerings. This iPaaS enables the enterprises to leverage the services available in the public and the private clouds. Further Inquiry:http://www.marketsandmarkets.com/Enquiry_Before_Buying.asp?id=227618526 The Cloud Communication Platform Market is estimated to grow from $887.5 million in 2014 to $3234.9 million in 2019, at a Compound Annual Growth Rate (CAGR) of 29.5% from 2014 to 2019. In terms of regions, North America is expected to be the biggest market in terms of revenue contribution, while emerging economies such as Middle East and Africa (MEA), Latin America (LA), and Asia-Pacific (APAC) are expected to experience increased market traction with high CAGRs, in the due course. Browse Related Reports Cloud Based Contact Center Market by Solution (IVR, ACD, CTI, APO, Dialers, Analytics & Reporting), & by Application (Chat Quality Monitoring, Real Time Decision Making, Work Force Optimization) - Worldwide Forecasts and Analysis (2014 - 2019) http://www.marketsandmarkets.com/Market-Reports/cloud-based-contact-center-market-160166082.html Platform as a Service (PaaS) Market - Global Advancements, Business Models, Technology Roadmap, Worldwide Market Forecasts & Analysis (2013 - 2018) http://www.marketsandmarkets.com/Market-Reports/enterprise-platform-as-a-service-paas-market-814.html About MarketsandMarkets MarketsandMarkets is world's No. 2 firm in terms of annually published premium market research reports. Serving 1700 global fortune enterprises with more than 1200 premium studies in a year, M&M is catering to multitude of clients across 8 different industrial verticals. We specialize in consulting assignments and business research across high growth markets, cutting edge technologies and newer applications. Our 850 fulltime analyst and SMEs at MarketsandMarkets are tracking global high growth markets following the "Growth Engagement Model – GEM". The GEM aims at proactive collaboration with the clients to identify new opportunities, identify most important customers, write "Attack, avoid and defend" strategies, identify sources of incremental revenues for both the company and its competitors. M&M's flagship competitive intelligence and market research platform, "RT" connects over 200,000 markets and entire value chains for deeper understanding of the unmet insights along with market sizing and forecasts of niche markets. The new included chapters on Methodology and Benchmarking presented with high quality analytical info graphics in our reports gives complete visibility of how the numbers have been arrived and defend the accuracy of the numbers. We at MarketsandMarkets are inspired to help our clients grow by providing apt business insight with our huge market intelligence repository. Contact: Mr. Rohan North - Dominion Plaza 17304 Preston Road Suite 800, Dallas, TX 75252 Tel: +1-888-600-6441 Email: sales(at)marketsandmarkets(dot)com Visit MarketsandMarkets Blog @ http://www.marketsandmarketsblog.com/market-reports/telecom-it Telecom and IT Market Research Reports @ http://www.marketsandmarkets.com/telecom-and-IT-market-research-113.html Connect with us on LinkedIn @ http://www.linkedin.com/company/marketsandmarkets Read the full story at http://www.prweb.com/releases/cloud-communication/platform-market/prweb12257482. htm (c) 2014 PRWEB.COM Newswire |