|[April 02, 2012]
City of Dallas Retains Cassidian Communications as Emergency Notification Provider, Rolls out New GeoCast® Web™ Solution
FRANKLIN, Tenn. --(Business Wire)--
Communications, an EADS (News - Alert) North America company, today announced the
successful rollout of its GeoCast®
Web™ notification solution by City
of Dallas Office of Emergency Management (OEM) in Texas. More than
60 days since implementation began, officials say the new system is
functioning as anticipated and are urging area residents to register for
multimodal alerts concerning localized flooding, wildfires, hazardous
materials incidents and other potentially harmful situations.
"Ensuring timely and adequate warning to the public during times of
potential or imminent danger is one of the more important jobs we have
as emergency managers," said Kenny Shaw, director of City of Dallas OEM.
"We are always looking for ways to improve risk communications to Dallas
residents and businesses, and the GeoCast Web system provides us with
enhanced warning capability in an efficient, reputable and effective
Serving more than 1.3 million people, City of Dallas OEM coordinates the
activities of volunteer, public and private agencies in all phases of
emergency management. Using the GeoCast Web solution, officials can
geospatially alert area homes and businesses in situations impacting
public safety. The application, which replaces the previous REVERSE 911®
notification system, also from Cassidian Communications, combines highly
advanced digital mapping technologies with phone databases to contact
people in precisely targeted locations via phone and email.
All published and unpublished landline phone numbers within city limits
already are included in the solution's database; cell and VoIP phones
are not. Residents, business owners, commuters and others may register
for system-issued notifications via the OEM's website,
or directly through a self-registration
portal. People without Internet access can get hard-copy
registration forms at city libraries, city park and recreation
facilities, and city police and fire stations.
"Even though we have the new GeoCast Web emergency notification
solution, we still want to remind everyone that no single tool will
provide enough warning to all people in all situations," added Shaw.
"While the new system may give emergency officials greater capabilities,
it is only one component of the overall public safety communications
strategy. During emergencies, people should always seek out information
from as many reliable sources as possible."
To support communications with emergency responders, community
volunteers and other groups, City of Dallas OEM is utilizing Cassidian
Communicator!® NXT™ solution. This
industry-renowned application automates the operation's list-based
notifications, helping mobilize personnel when needed.
Both The Communicator! NXT and GeoCast Web solutions are fully redundant
SaaS (News - Alert) (Software as a Service) platforms, residing in state-of-the-art,
geo-diverse hosting facilities. OEM officials have secure access to
data, maps and infrastructure, and can easily activate notifications if
and when necessary. Both solutions are backed by 24/7 technical support.
Also used by City of Dallas OEM since 2001 are the Cassidian
call processing solution, the MagIC™ management information system and
the ORION™ MapStar™ mapping solution. Together, these applications
enable fast and efficient handling of 9-1-1 and administrative calls by
the operation's 97 call taking positions, helping support public safety
measures throughout the city's 385.8 square miles.
"With The Communicator! NXT and the VESTA solutions, City of Dallas OEM
has the widest range of tools available to improve public safety and
enhance regional response times," said Bob Freinberg, CEO of Cassidian
Communications. "Our mission is to advance public safety communications
and thereby positively impact the safety, well-being and quality of life
for Dallas residents and all its neighbors for years to come."
Cassidian Communications continues to serve clients ranging from public
safety operations to Fortune 1000 corporations to federal agencies.
Collectively, the company has more than 40 years of experience deploying
9-1-1 call processing applications, notification solutions and services,
and first responder digital trunked radio networks.
About Cassidian Communications (www.CassidianCommunications.com)
As the largest and most trusted source of mission critical
communications solutions, Cassidian Communications, an EADS North
America company, is leading the way in standards-based NG9-1-1 call
center applications, notification solutions and services, and P25 land
mobile radio systems. The company is headquartered in Temecula,
About EADS North America (www.eadsnorthamerica.com)
EADS North America is the North American operation of EADS, a global
leader in aerospace, defense and related services. As a leader in all
sectors of defense and homeland security, EADS North America and its
parent company, EADS, contribute over $11 billion to the U.S. economy
annually and support more than 200,000 American jobs through its network
of suppliers and services. Operating in 17 states, EADS North America
offers a broad array of advanced solutions to its customers in the
commercial, homeland security, aerospace and defense markets.
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