Cisco Introduces Software to Extend Jabber's HD Voice, Video and Collaboration Experience to Virtual Desktops on Cisco and Third-Party Thin Clients
SAN JOSE, CA, Jan 17, 2013 (MARKETWIRE via COMTEX) --
As part of Cisco's ongoing efforts to enable anytime, anywhere
collaboration, Cisco (NASDAQ: CSCO) today announced new software that
extends the Cisco Jabber(TM) unified communications application to
virtualized workspace environments. As part of a long-term software
strategy for collaboration-enabling virtual desktops, this software,
called the Virtualization Experience Media Engine (VXME), will be
available initially on Cisco thin clients, followed by support for
third-party devices, starting with Dell Wyse thin clients, and then
Windows-based thin clients and Windows PCs.
VXME enables virtual desktop users to access Jabber's
enterprise-class collaboration capabilities such as voice and
high-definition (HD) video, presence and instant messaging (IM) as
part of the Cisco(R) Virtualization Experience Infrastructure (VXI)
Smart Solution. With the Cisco VXI end-to-end solution for desktop
virtualization, virtual desktops, applications and collaboration
services are centrally hosted on the Cisco Unified Data Center and
delivered across a Cisco network to a broad array of user devices for
a superior virtual workspace experience.
Cisco also announced support for new desktop accessories, designed
exclusively for Cisco by Logitech and Jabra, which enable Cisco
Jabber for Windows users to customize their virtual workspace to
increase productivity and work more effectively. For example, a
virtual desktop user logging in from a home office may want a
keyboard with a unique caller-ID display and call control buttons.
There are also specially designed peripherals, ranging from a
standalone speaker phone to a handset to a webcam that enables
Jabber(R) users to collaborate from their virtual desktop using HD
video. Cisco, Jabra and Logitech have enhanced the collaboration
desktop consisting of voice, computing and video services, into a
fully integrated virtual desktop solution built around Jabber.
Today's announcement is all about helping employees work the way they
want. As employees demand increased flexibility in how they work,
more and more companies are turning to desktop virtualization.
According to a 2012 Cisco IBSG Horizons study, 68 percent of U.S.
respondents agreed that most knowledge-worker roles within their
company are suitable for desktop virtualization; over half of these
U.S. respondents have already implemented -- or are in the process of
implementing -- a desktop virtualization strategy. Respondents
indicated that the top three drivers of desktop virtualization for
their organizations are data protection, employee mobility, and
Cisco Jabber for virtual environments, enabled by VXME, is initially
available on Cisco's thin client, the Virtualization Experience
Client (VXC) 6215. The VXME software is targeted for global
availability in the first half of the calendar year. Additional
-- Increased choice for users: In the first half of the calendar year,
the VXME software will be extended to Dell Wyse's Z50D thin client,
followed by support for third-party Windows-based thin clients and
Windows PCs, to enable an enhanced enterprise collaboration experience
to other endpoints as part of the VXI architecture.
-- Improved user experience: Cisco VXI was the first desktop
virtualization architecture to eliminate the crippling network
bottlenecks and server overload often caused by real-time voice and
video traffic traveling between an end user device and a virtual
desktop hosted in the data center. Today's announcement builds on that
solution design; using the VXME software, Cisco Jabber is able to use
the computing and processing resources of the local user device. This
minimizes the impact of real-time HD audio and video traffic on the
network and data center resources and frees up bandwidth, improving
the experience for end users on a virtual desktop.
-- Easier Management for IT: With today's announcement, Cisco VXI becomes
the first desktop virtualization architecture to integrate
network-based quality of service (QoS). The VXME software on a thin
client makes the network aware of the voice and video traffic on the
virtual desktop, enabling the network to automatically prioritize this
collaboration traffic. This reduces jitter and delay and delivers the
best possible collaboration experience.
-- Highly secure access to information and collaboration virtually: With
Cisco Jabber for virtual environments, Cisco VXI enhances the
collaboration experience delivered without compromising on voice and
video capabilities. To end users, the virtual desktop becomes a mirror
of their traditional enterprise workspace, providing highly secure
access to documents, corporate applications, and a full suite of
collaboration tools via Jabber.
-- Compatibility with top desktop virtualization partners: Cisco Jabber
for virtual environments is compatible with Cisco VXI solutions
running Citrix XenDesktop 5.6 FP1, Citrix XenApp Published Desktop
version 6.5, or VMware View(R) 5.1.
Cisco is also providing options for users to personalize their virtual
desktop experience, through support for new desktop accessories from
Logitech and Jabra. These new accessories are built exclusively for
Cisco Jabber, running natively or in virtual environments.
-- Traditional Desk Phone Call Control from a Keyboard:
-- The Logitech UC Keyboard K725-C delivers voice and video call
controls, as well as an LCD caller ID display, directly on the
keyboard, fully integrated with Cisco Jabber so users can manage a
complete call control experience from the keyboard itself. This is
paired with the Logitech M525-C Wireless mouse.
-- Choice of dedicated audio and video devices:
-- The Jabra Speak 450 for Cisco enables users to easily turn their
workspace into a mini conference room with a hands-free
speakerphone with 120-degree coverage.
-- The Jabra Handset 450 for Cisco is a cordless handset that enables
a familiar phone user experience for virtual desktop environments,
with the convenience of having on handset mute and volume
controls, as well as a message waiting indicator light.
-- Business-Grade High-Definition Video
-- The Logitech C920-C Webcam delivers full HD video integrated with
Cisco Jabber for a rich-media collaboration experience.
Phil Sherburne, vice president of engineering, Enterprise Smart
"The definition of an enterprise workspace is
changing as users demand increasing flexibility in where and how they
work. With Cisco Jabber now available for virtual environments, we
are enabling customers to deliver a complete 'anywhere' desktop to
their employees, without sacrificing the exceptional enterprise
capabilities they have come to expect. As part of an end-to-end VXI
solution, Cisco Jabber creates a new user experience for the virtual
Roland Koenig, Managing Director, Bechtle AG
"We are an IT company
based in Germany with a large salesforce to meet the needs of our
customers. Our account managers need reliable, highly secure access
to their enterprise desktop and applications. With our pilot of Cisco
Jabber for VXI, we will be able to deliver HD collaboration
capabilities to the virtual desktop, giving our employees a virtual
workspace that moves with them, and increasing employee productivity
Hiroki Aramaki, technical specialist, Collaboration Technology, Net
One Systems Co., Ltd
"Our company was considering how to implement
BYOD and teleworking initiatives to create a more agile workforce.
With Cisco thin clients as part of an end-to-end architecture, we are
able to give our sales representatives the capability to work
remotely from any location. Now, our IT organization is able to
equally support Citrix and VMware desktops and easily create a sales
office and back office with full functionality with only a monitor."
Krishna Subramanian, vice president of marketing and partner
engagement, Desktops and Apps Group at Citrix
"Cisco and Citrix have
been successfully partnering to deliver desktop virtualization
solutions that empower users to collaborate from anywhere on any
device. With today's announcement, Cisco and Citrix continue to drive
increased business agility and workspace performance with the full
Jabber suite optimized for virtual environments."
Scott Davis, chief technology officer, End User Computing, VMware
"As organizations realize the benefits of VDI and adoption grows, our
customers are using VMware View(R) to help deliver a secure, agile
and high fidelity experience to their end users. As part of Cisco's
end-to-end VXI architecture, Cisco Jabber for virtual environments
offers VMware View customers real-time collaboration capabilities
including high-definition voice and video, helping to drive a more
flexible, productive and connected workplace."
Jeff McNaught, executive director, Marketing, and chief strategy
officer for Cloud Client Computing, Dell
"As the global leader in
cloud client computing, Dell is focused on delivering superior user
experience, a critical part of any desktop virtualization deployment.
By extending the Cisco VXME software to Dell Wyse thin clients, Cisco
and Dell are providing virtual desktop users with access to a suite
of enhanced collaboration tools from the market leader in unified
communications and collaboration. Cisco Jabber's high-quality voice
and video collaboration can enable increased productivity and
flexibility for virtual desktop users on our industry leading thin
Mogens Elsberg, chief executive officer, Jabra
collaboration requires a high-quality user experience. A cordless
handset and a standalone speakerphone designed for Cisco Jabber users
introduce new audio options for Cisco Jabber on the virtual desktop.
These new audio endpoints, designed for Cisco, enable users to create
a complete workspace that adapts to their needs."
Eric Kintz, senior vice president & general manager, Logitech for
"Collaboration and increased engagement is a top priority
for organizations today. Logitech's new peripherals include the first
keyboard for Cisco Jabber with integrated audio, video and messaging
controls, giving users the freedom to manage communications in either
PC or virtual environments. The Logitech UC Solution for Cisco 725-C,
designed for Cisco, also includes a full HD webcam and an
ergonomically shaped mouse, enabling users to be productive and
effective in any work environment, from cubicles to shared "hot desk"
spaces to home offices."
-- Join Cisco Collaboration leaders online as they share a strategy
update, announcements overview, and demonstrations of these new
solutions in the Cisco Collaboration Announcements Webcast on Jan 17
from 9-9:30 a.m. Pacific Time. Replay available at 11 a.m. PT on Jan
17. Cisco, Jabra, and Logitech experts will respond to questions
-- Read perspectives on these announcements through blogs by Cisco
Collaboration and Desktop Virtualization leaders Phil Sherburne and
Fabrice Della Mea
-- Find more information:
-- Cisco Virtualization Experience Infrastructure (VXI)
-- Cisco Jabber
-- Cisco Unified Communications Accessories
-- Hear the latest news and engage with Cisco and your peers daily
through the Cisco Collaboration Community,@CiscoCollab on Twitter, and
Cisco Collaboration on Facebook. Hear directly from our Cisco
Collaboration leaders through the Cisco Collaboration Blog.
Virtualization, virtual, thin client, virtual
desktop, VXI, VXC, zero client, Jabber, collaboration, mobility,
BYOD, Dell, video
About Cisco Collaboration
From award-winning IP communications to mobility, customer care, Web
conferencing, messaging, enterprise social software, and
interoperable telepresence experiences, Cisco brings together
network-based, integrated collaboration solutions based on open
standards. These solutions offered across on-premise, cloud-based or
virtualized platforms, as well as services from Cisco and our
partners, are designed to help promote business growth, innovation
and productivity. They are also designed to help accelerate team
performance, protect investments, and simplify the process of finding
the right people and information.
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Availability Disclaimer: Many of the products and features described
herein remain in varying stages of development and will be offered on
a when-and-if-available basis. This products and features are subject
to change at the sole discretion of Cisco, and Cisco will have no
liability for delay in the delivery or failure to deliver any of the
products or features set forth in this document.
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