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Bronto Software Celebrates Double Triumph for 2015 Golden Bridge AwardsDURHAM, N.C., Nov. 30, 2015 /PRNewswire/ -- Bronto Software, the leader in commerce marketing automation and a NetSuite (NYSE: N) company, was honored as the Gold winner for Best Support Department of the Year and Bronze for Company Growth of the Year in the 2015 Golden Bridge Awards. Bronto received the Gold award for Best Support Department of the Year based on the many accolades Bronto's Support Department has received from its customers. Bronto was also recognized for its ability to maintain strong customer satisfaction scores, including its all-time Net Promoter Score (NPS) of 77. The average NPS score for technology companies is 37 and the average for online services is 36, according to Satmetrix, a software and consulting firm that tracks NPS. NPS is a way to measure customer satisfaction and loyalty on a 200-point scale from -100 to 100. The Company Growth of the Year Award recognizes Bronto's achievements and milestones over the past year that included the launch of several new products, including:
"It's an honor to be named a winner in two categories by the Golden Bridge Awards," said Joe Colopy, CEO of Bronto Software. "These awards are a testament to Bronto's commitment to outstanding, industry-leading support and innovative solutions that help commerce marketers compete in the constantly changing ecommerce landscape." The coveted annual Golden Bridge Awards program encompasses the world's best in organizational performance, products and services, customer satisfaction programs and partner programs from every major industry in the world. More than 40 judges from a broad spectrum of industry voices from around the world participated and their average scores determined the 2015 Golden Bridge Business Awards winners. About Bronto Software About the Golden Bridge Awards
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