[March 22, 2017] |
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Broadview Receives Multiple Stevie Awards
Broadview
Networks®, a leader in cloud-based unified communications
(UC) and information technology services, has been recognized by the Stevie®
Awards for Sales & Customer Service for the ninth consecutive
year. This year it was awarded a bronze Stevie® Award in the New Product
or Service of the Year-Software-IT Service Management Solution category
for its OfficeSuite®
Readiness Tool, a bronze award in the Innovation of the
Year-Business Service Industries category for its OfficeSuite
Order Wizard and another bronze award in the App & Mobile
Website-Business category for its MyOfficeSuite.
"Broadview is dedicated to creating and supporting solutions that truly
benefit our customers," said Louis Sommi, Broadview's Vice President of
Product Management. "We are proud to be able to support businesses, even
before the installation of our unified communications solution, through
its growth and need to meet the communication and collaboration
expectations of the workforce. With products like the OfficeSuite
Readiness Tool, OfficeSuite Order Wizard and MyOfficeSuite, employees
become more accessible and cmmunicating becomes effortless."
Long-duration VoIP testing is rarely provided, but it is the only true
way to confirm if a site is ready for a hosted phone system and to
identify any issues that could cause network disruptions. Broadview's
advanced OfficeSuite® Readiness Tool measures a wide range of attributes
critical to supporting VoIP and other real-time traffic, such as voice
quality and media, and also identifies performance issues that can't be
seen with passive solutions. The OfficeSuite® Readiness Tool delivers an
industry standard for determining voice quality and even includes a
guide to the interpretation of reports and recommended corrective
actions.
Once a business' site is ready, getting an all-inclusive cloud phone
system up and running can be tedious, time consuming and costly.
Broadview is leading the industry by improving the customer experience
and making the adoption of its cloud-based UC solution, OfficeSuite
UC™, faster and easier. Broadview's OfficeSuite UC™ Order Wizard, a
centralized online system, allows for collaboration between customers,
its technology partners and Broadview to quickly and efficiently install
the new system. With the Order Wizard, order deployments are accelerated
by centralizing and automating data collection and provisioning.
MyOfficeSuite centralizes business communications and hosted services
into one user-friendly site that accommodates the mobile employee by
extending beyond the desktop browser and into smartphones, tablets and
other applications. Through MyOfficeSuite, employees are provided with
direct access to all the features and services of OfficeSuite UC™,
empowering both administrators and employees and streamlining business
operations, reducing dependency on IT staff and enhancing business
continuity and customer service. With MyOfficeSuite's intuitive design,
employees can instantly work with peers from anywhere through
company-wide chat, start a video conference with OfficeSuite
HD Meeting™ and even launch calls.
The Stevie Awards for Sales & Customer Service are the world's top
honors for customer service, contact center, business development and
sales professionals. More than 2,300 nominations from organizations of
all sizes and in virtually every industry were evaluated in this year's
competition.
About Broadview Networks (News - Alert)® www.broadviewnet.com
Broadview Networks is a network-based business communications provider
serving customers with local and long-distance voice and data
communications, premises-based and patented hosted VoIP systems, data
services and a full suite of managed and professional services. It also
provides an innovative portfolio of bundled, hosted IP phone and cloud
computing services designed to meet the unique application requirements
of diverse workforce groups. Its customers benefit from award-winning
customer service, including a web-based account management tool and a
primary point-of-contact for real-time, personal customer care.
About the Stevie Awards www.stevieawards.com/
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie
Awards, the German Stevie Awards, The American Business Awards, The
International Business Awards, the Stevie Awards for Great Employers,
the Stevie Awards for Women in Business and the Stevie Awards for Sales
& Customer Service. Stevie Awards competitions receive more than 10,000
entries each year from organizations in more than 60 nations. Honoring
organizations of all types and sizes and the people behind them, the
Stevies recognize outstanding performances in the workplace worldwide.

View source version on businesswire.com: http://www.businesswire.com/news/home/20170322005108/en/
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