|[March 07, 2012]
Broadview Networks Receives 2011 INTERNET TELEPHONY Product of the Year Award
RYE BROOK, N.Y. --(Business Wire)--
Broadview Networks (News - Alert), a leading provider of hosted voice, data and cloud
computing solutions, announced today that TMC,
a global, integrated media company, has named OfficeSuite® Automatic
Call Distribution (ACD) as a recipient of the 2011 INTERNET
TELEPHONY Product of the Year Award.
ACD is a fully featured hosted application that is integrated with OfficeSuite®,
Broadview's award-winning cloud-based IP phone solution. OfficeSuite®
ACD provides robust call center capabilities for business customers,
including advanced call routing, queuing, call recording, out-of-the-box
reporting, and dashboard functionality.
OfficeSuite® ACD delivers the advanced call center features of a PBX (News - Alert) or
standalone ACD without the need to invest capital in onsite equipment or
intensive IT support. It is easily managed "in the cloud" and
administered without extensive training from anywhere via a web browser.
It provides a suite of highly flexible capabilities that enable quick
and easy prioritization and distribution of incoming business calls,
customized hold treatments and advanced routing options that factor in
call agents' skills, location, experience and other parameters.
"We are honored to receive a 2011 Product of the Year Award from INTERNET
TELEPHONY magazine," said Jeff Blackey, senior vice president of
marketing for Broadview Networks. "OfficeSuite is just one of the ways
Broadview is making it easier for SMBs to run their businesses. We've
incorporated powerful enterprise-grade features into our hosted call
center and recording solution and made them available to SMBs-without
the need for any new investment in equipment or additional IT resources.
Whether for three or 300 users, Broadview's cloud-basedACD is an
affordable and easy-to-use solution."
"I am happy to grant Broadview Networks with a Product of the Year
Award. The editors of INTERNET TELEPHONY have verified that
OfficeSuite® Automatic Call Distribution displays quality and innovation
plus provides real solutions in the marketplace," stated Rich
Tehrani, chief executive officer of TMC (News - Alert). "I would like to
congratulate the entire team at Broadview Networks for their commitment
to advancing IP communication technologies."
2011 Product of the Year winners are published in INTERNET TELEPHONY
INTERNET TELEPHONY has been the authority in IP communication
About INTERNET TELEPHONY magazine
INTERNET TELEPHONY has been the IP Communications Authority since
1998™. Beginning with the first issue in February of 1998, INTERNET
TELEPHONY magazine has been providing unbiased views of the
complicated converged communications space. For more information, please
About TMC (www.tmcnet.com)
TMC is a global, integrated media company that helps clients build
communities in print, in person, and online. TMC publishes the Customer
Interaction Solutions, INTERNET
Gen Mobility and Cloud
Computing (formerly InfoTECH Spotlight) magazines. TMCnet.com,
which is read by two million unique visitors each month, is the leading
source of news and articles for the communications and technology
industries. TMC is the producer of ITEXPO,
the world's leading B2B communications event. In addition, TMC runs
multiple industry events: 4G Wireless Evolution; M2M Evolution; Cloud
Communications Expo; SIP Tutorial 2.0:Bringing SIP to the Web; Business
Video Expo; Regulatory 2.0 Workshop; DevCon5; HTML5 Summit; CVx;
AstriCon; StartupCamp; MSPAlliance MSPWorld and more.
About Broadview Networks (www.broadviewnet.com)
Broadview is a network-based business communications provider serving
customers nationwide with local and long-distance voice and data
communications, premises-based and patented hosted VoIP systems, data
services and a full suite of managed services and a range of
professional services. They also provide an innovative portfolio of
bundled, hosted IP phone and cloud computing services designed to meet
the unique application requirements of diverse workforce groups. Its
customers benefit from award-winning customer service, including a
web-based account management tool and a primary point-of-contact for
real-time, personal customer care.
Broadview is a control investment of MCG Capital Corporation (NASDAQ:
MCGC). Its other large investors include Baker Capital and New
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