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Bluewolf Announces New Customer Life Cycle Process Consulting Service at Salesforce.com Dreamforce 09 Conference
SAN FRANCISCO, CA, Nov 17, 2009 (MARKETWIRE via COMTEX) --
Expanding its agile consulting practice, Bluewolf (www.bluewolf.com)
today announced at Dreamforce 09, a new total customer and channel
life cycle service that leverages Cloud-based solutions such as
Salesforce for improved business processes, from demand generation to
customer care. At the Salesforce.com Dreamforce 09 conference,
Bluewolf will also be hosting panels on "Extreme Makeover: Customer
Care," and "Finding Your Way to Full Compliance."
A leading salesforce.com partner since 1999, Bluewolf has implemented
Salesforce CRM and Force.com for thousands of enterprise
organizations. With the new service announced today, Bluewolf is
building on that success and helping clients attain agile business
transformation, with processes and solutions that cover the entire
life cycle, from demand generation to close, and from channel
strategies to customer care. Time Warner Cable, Beazer Homes and
Sunquest Information Systems are already benefiting from Bluewolf's
life cycle consulting service, resulting in improved customer service
and sales processes.
Showcasing successes in customer care, Bluewolf is hosting a panel at
Salesforce.com Dreamforce conference on "Extreme Makeover: Customer
Care Edition" (Wed., Nov. 18 at 11:45 a.m.), featuring executives from
Beazer Homes, Sunquest Information Systems and MarketTools Inc. who
will share their experiences undergoing an extreme makeover of their
customer care processes and technologies.
"For nine years we have been changing how organizations work with
consultants, working with them to successfully transform their
business processes with innovative technologies," said Corinne Sklar,
Vice President of Marketing, Bluewolf. "We are ushering in a new
approach to technology consulting, one that is agile, flexible and
guarantees success. Building on our successful approach, we are now
working with clients to apply it across the entire life cycle."
At Dreamforce, Bluewolf will also be hosting a panel on "Finding Your
Way to Full Compliance: Automating Channel Compliance" (Thurs., Nov.
19th at 11:30 a.m. - 12:30 p.m.) with Kenneth Edwards of
PricewaterhouseCoopers, Jason Lemkin of EchoSign, and executives from
Bluewolf who will share insights on compliance. Since the "Enron
Era" of 2001, compliance has been a daunting, costly, time-intensive
experience for organizations. At this panel, hear real-life stories
from enterprises that are finding their way to compliance, providing
a robust defense against fraud and illegal transactions, from deal
registration to electronic signatures.
At Bluewolf's Platinum Salesforce.com Dreamforce booth, Marketo,
Five9.com, EchoSign and BigMachines will be showcasing their solutions
for Salesforce CRM and Force.com users.
About Bluewolf
Bluewolf is a global pack of experts committed to partnering with
clients to attain agile business transformation. Only Bluewolf can
bring 10 years of best practices to every project and guarantee its
success. The company is distinctly positioned between classic
management consultants and breakthrough technical designers -- its
world-class portfolio proves its ability to match its agile
methodology with unparalleled vision. From demand generation to
close, channel strategies to customer care, Bluewolf helps clients
attain efficient, responsible business performance gaining the label
of tomorrow's business standard. Bluewolf clients include, Time
Warner Cable, ADP, Dow Jones and Company, United Way, Chevron and
more. For more information, visit bluewolf.com. To view client
success stories, visit bluewolf.com/tv. Join the conversation on
Bluewolf Twitter and Bluewolf Facebook group.
For more media information, contact:
Lisa Hendrickson
516-767-8390
Email Contact
SOURCE: Bluewolf
http://www2.marketwire.com/mw/emailprcntct?id=84EB3792EF9F4A91
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