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BDNA Honored With 2015 Bronze Stevie® Award For Sales and Customer ServiceBDNA, the leading enterprise IT intelligence company that delivers the industry's most authoritative enterprise data, has been honored with a Bronze Award in the Front-Line Customer Service Team of the Year category in the ninth annual Stevie Awards for Sales & Customer Service. Focused on process improvement, rapid issue resolution and enabling performance improvements, BDNA's customer service support team drives BDNA's excellent customer satisfaction record and reputation for top-tier client support. With a small team of talented individuals, the BDNA customer service support team's work resonates broadly throughout the company, partnerships and client relationships. Its satisfaction rating between July 2013 and April 2014 was a stellar 99%. "BDNA's outstanding customer service support team has extraordinary impact relative to its small footprint of four members, and this award is a validationof the team's hard work and dedication," said Walker White, President of BDNA. "The vast majority of BDNA's 250-plus clients reside in the Fortune 2000, with the high service expectations befitting companies of their size. Our team not only meets, but exceeds those elevated standards." The Stevie Awards for Sales & Customer Service are the world's top awards that recognize outstanding performance in sales, contact center, and customer service. The Stevie Awards organizes several of the world's leading business awards shows including the prestigious American Business Awards and International Business Awards. "The Stevie Awards for Sales & Customer Service continues to be the fastest-growing of our international awards programs," said Michael Gallagher, president and founder of the Stevie Awards. "The sheer number of nominations is matched by the increasing quality of those nominations. We congratulate all of this year's winners." The 2015 Stevie awards were presented to honorees during a gala banquet on Friday, Feb. 27 at the Bellagio Hotel in Las Vegas. More than 1,900 nominees from organizations of all sizes and in virtually every industry were evaluated in this year's competition. The average scores of 139 professionals worldwide, acting as preliminary judges, determined the finalists. Entries were considered in 54 categories for customer service and contact center achievements. More than 100 members of several specialized judging committees determined the Gold, Silver and Bronze Stevie Award placements from among all of the finalists. Learn more about the Stevie Awards at http://www.StevieAwards.com, and follow the Stevie Awards on Twitter (News - Alert) @TheStevieAwards. About BDNA BDNA creates the most authoritative enterprise IT data. Armed with this invaluable information, enterprises will make the best decisions possible, lower costs and risks as well as accelerate the pace of their business. To produce the most relevant results, BDNA maintains Technopedia, the most complete, current and reliable content repository about hardware and software. This catalog is the foundation from which BDNA creates the highest quality enterprise IT data in the industry, which in turn results in visibility, insight and information enterprises can trust. Venture backed and based in Mountain View, California, BDNA operates globally with customers across all segments and vertical markets. For more information, please visit www.bdna.com.
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