| [October 25, 2016] |
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BalanceCXI Announces New Team Members
BalanceCXI, makers of patented Zacoustic, the world's first contact
center agent-customer calibration system, today announces numerous
additions to the team. "We made a strategic decision earlier this
year to build an in-house, world class, software development and
delivery team," said CEO Tim Lavin. "That exercise is complete and we
are now well-equipped to execute our go-to-market strategy," he added.
All of the new team members are based at BalanceCXI's Austin, Texas
software development facility, and include:
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Bradley Young, Chief Commercial Officer - extensive
entrepreneurial experience and ability to manage complex commercial
structure
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Chris DeSimone, Head of Operations - strong history of
operational execution within software implementation and cutting edge
innovation
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Anthony Shull, Head of Technology - unique ability to align
talented developers around thoughtful architectural decisions in order
to maximize value creation
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Amina Weidner, Product Owner - customer facing professional
with applied product and scrum master experience
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Jostine Fei Ho, Data Scientist - highly accomplished and
award-winning data scientist and certified machine learning
professional
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Lynn Ngo, User Experience Designer - visionary design
professional with front and backend software development experience
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John Jacob, Software Engineer - Javascript and web-based
development framework specialist
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Rico Rojas, Software Engineer - full stack Javascript
professional
Further, BalanceCXI has expanded their Advisory Board with the addition
of Neil Rae. Mr. Rae has held executive positions within global contact
center outsourcing firms which informs his customer experience
expertise. Most recently, he served as Regional General Manager for
North America and Asia at Transcom Worldwide. He will help guide
BalanceCXI's innovation and global market strategy.
"These exciting new appointments are critical to strengthening our
ability to deliver Zacoustic globally. They offer real momentum for our
strategic business plan and strengthen our energetic and dedicated
team," said Dan Pearce, Executive Chairman.
Please visit our "Team" page at Zacoustic.com for further descriptions
and details.
BalanceCXI is a private company headquartered in Austin, Texas.
Zacoustic is Patented in the United States and internationally and
protected from duplication in any form. Creation of any imitation
including any simplified version of its design or concept is expressly
forbidden.
Contact the Zacoustic 24/7 Support Center at (877) 734-2473.
View source version on businesswire.com: http://www.businesswire.com/news/home/20161025006540/en/
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