[February 13, 2012]

AMC Technology Receives 2011 Product of the Year Award from Customer Interaction Solutions Magazine

AMC Technology, a leading provider of multi-channel integration solutions for business applications, announced today that Technology Marketing Corporation (TMC (News - Alert))'s Customer Interaction Solutions^® magazine has named AMC Multi-Channel Integration Suite™ as a recipient of a 2011 Product of the Year Award. Customer Interaction Solutions has been the premier publication in the CRM, contact center and teleservices industries since 1982.

The AMC Multi-Channel Integration Suite™ provides vendor-certified, pre-packaged CRM integration for contact center systems that streamlines the agent desktop and increases efficiency. AMC has built a server-based integration that delivers seamless connectivity with leading contact center solutions from Aspect, Avaya, and Cisco, and CRM applications from Microsoft (News - Alert), Oracle, Salesforce, and SAP.

"It's an honor to receive this recognition from TMC for our contact center product suite," stated Anthony X. Uliano, President and CTO. "Our outstanding customers and talented employees are who make this possible."

"AMC technology, LLC was selected to receive a 2011 Product of the Year Award for its achievement in advancing CRM, contact center and call center technologies. AMC Multi-Channel Integration Suite has demonstrated excellence as well as provided ROI for the companies that use it," said Rich Tehrani (News - Alert), CEO, TMC. "Customer Interaction Solutions magazine has been recognizing innovative companies for 14 years and AMC Technology has earned its place with this distinguished honor."

The 2011 Product of the Year Award winners can be found in the February 2012 issue of Customer Interaction Solutions magazine.

About AMC Technology

AMC Technology, LLC is a leading provider of telephony and multi-channel CRM integration. Used every day by thousands of call center agents around the globe, AMC's MCIS™ product is certified against leading CRM applications such as SAP, Oracle Siebel and PeopleSoft CRM, salesforce.com, and Microsoft and leading contact center solutions such as Avaya, Cisco , and Aspect. Please visit www.amctechnology.com, contact sales@amctechnology.com or call +1 (804) 419-8600. Follow AMC Technology on Twitter (News - Alert) (www.twitter.com/amctechnology) and "like" AMC on Facebook (News - Alert) (www.facebook.com/amctechnology).

Multi-Channel Integration Server and MCIS are trademarks of AMC Technology, L.L.C. All other product and service names mentioned are the trademarks of their respective companies.

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