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8x8 Accelerates Time to Value of Enterprise Cloud Communications Solutions With New 'Elite Touch' Professional Services OfferingENTERPRISE CONNECT 2015, BOOTH #1513 -- 8x8 (News - Alert), Inc. (NASDAQ:EGHT), a leading provider of cloud-based unified communications and contact center solutions, today announced the availability of a new professional services offering designed to ensure the swift and successful deployment of 8x8 cloud communications services across an enterprise's entire organization. The 8x8 "Elite Touch" program employs a comprehensive success enablement methodology through every phase of a customer's 8x8 deployment from project kick-off through post deployment support. Adherence to this methodology ensures the fastest time to value even for customers with large and complex requirements that typically involve multiple sites, global implementations or integration with CRM or other back end systems. In IDC's 2013 US Business Hosted IP Voice Services report, analyst Amy Lind (News - Alert) states, "A quality customer experience has become the norm, with many businesses demanding their service provider partner deliver not just exceptional customer service but a fully integrated customer experience. Larger enterprises are making it clear to providers that they will take their business elsewhere if the provider is unable to quickly provision service and provide certain features and functionality specifically tailored to enterprises' needs." The 8x8 Elite Touch program follows a five phase process to ensure a customer's services are online quickly and to provide the training and ongoing support required to deliver long term maximum value:
8x8's cloud-based software platform provides a comprehensive, secure and easy-to-use suite of unified communications and contact center services. In addition to replacing traditional on-premises systems with more cost effective, flexible alternatives, 8x8 solutions address critical challenges faced by many businesses today such as managing globally distributed workforces and mobile devices, maintaining business continuity, and integrating with core enterprise applications and IT systems. For additional information about Elite Touch, go to https://www.8x8.com/voip-business-phone-systems/by-business-size/enterprise/elite-touch. About 8x8, Inc. 8x8, Inc. (NASDAQ:EGHT) is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 40,000 businesses operating in over 40 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX (News - Alert) hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing. For additional information, visit www.8x8.com, or www.8x8.com/UK or connect with 8x8 on Google+, Facebook, LinkedIn and Twitter.
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