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2010 Global Wholesale Carrier Report Card
(M2 PressWIRE Via Acquire Media NewsEdge) Dublin - Research and Markets
(http://www.researchandmarkets.com/research/a3af0a/2010_global_wholes) has announced the addition of the "2010 Global Wholesale Carrier Report Card" report to their offering.
The 2010 Global Wholesale Carrier Report Card offers insight into global telecom wholesale carriers based on direct feedback from their wholesale customers. Wholesale providers gain an understanding of their market positions with respect to customer experience touch points such as brand, sales reps, provisioning, network performance, billing, customer portal/online account management and customer service. Carriers also gain access to details on their product offerings as well as their strengths and weaknesses, allowing them to directly compare their own performance to that of competitors. In addition, the data also will help carrier-grade customers make informed choices when picking a global wholesale provider.
Who Needs This Report:
- International Providers
- Wholesale Providers
- Competitive Telecom Service Providers
- Financial Analysts
- Investment Bankers
- Wholesale Buyers
- Wireless Telephone Companies
- Internet Service Providers
- Consultants
- Investors
Why You Need This Data:
- Back Your Market Entry or Investment Strategy
- Support Product Development Plans
- Identify Investment Opportunities
- Pursue Market Growth Areas
- Develop an Understanding of the Wholesale Space and its Players
- Study the Competition and Specific Competitors
- Present Investors with Hard Industry Facts
- Gain Invaluable Data on Customer and Partner Preferences
Key Topics Covered:
- 1. Overview and Methodology
- 2. Executive Summary
- 3. Trends and Influences Driving the Market
- 4. International Telecom Sizing
- 5. Respondent Characteristics and Expectations
- 6. Drivers of Purchase/Customer Priorities
- 7. Customer Ratings Summary and Analysis
- 8. Carrier Ratings: Global Customer Experience Touch Points
- 9. Carrier Ratings: Global Products
- 10.Carrier Case Studies
- 11.Conclusions
- Glossary
- Table of Figures
- Companies Mentioned
For more information visit http://www.researchandmarkets.com/research/a3af0a/2010_global_wholes
((Comments on this story may be sent to info@m2.com))
(c) 2010 M2 COMMUNICATIONS
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