Free Webinar: Turn Your Web and Enterprise Content Into Speech.
November 11th 2004, 11:00 A.M PST

Handle More Call Center Transactions And Improve Customer Service
With Voice Self-Service

Azita Martin, Vice President of Marketing at TuVox	Art Schoeller, Senior Analyst from the Yankee Group	Rich Tehrani, President Technology Marketing Corp.

In the last decade, companies have spent millions of dollars developing content to provide better customer service and handle customer needs. TuVox will show you how to turn that content into sophisticated speech applications that achieve a compelling return on investment (ROI). This live webinar will show you how a leading telecommunications provider and a home electronics company have offered their customers a whole new way to help themselves.

Sign up for TuVox’s FREE Webinar and discover how to achieve a compelling return on investment (ROI) that will:

• Leverage enterprise content such as knowledge bases, FAQs, Visio™ files and web self-service to easily create sophisticated speech applications.
• Drive customer satisfaction with a superior caller experience that allows the customer to speak conversationally and get answers without using touchtone.
• Allow callers to perform “IVR-busting” transactions like voice shopping, address change, call routing and product support without tying up a live agent.
• Achieve ROI results in 6-12 weeks with a fully implemented and live speech application, integrated with your enterprise content and agent desktops.