In its constant endeavor to fulfill its commitment towards the small and medium-sized business marketplace, Cisco (News - Alert) has proclaimed a series of additions and updates to the Cisco Smart Business Communications System. Additions to the Cisco range include technical services, the tripling of unified communications capacities totaling up to 48 users, and the inclusion of four novel Ethernet switches. Cisco also declared that its SMB channel program, Select Certification, has spiraled to almost 1,000 channel partners all across the globe since the past couple of months.

 

Cisco is upgrading the SBCS solution series by incorporating the latest Cisco Unified Communications (News - Alert) 500 Series that adds 32 and 42 user systems. The previous version of  Unified Communications 500 Series were suited for the unified communications requirements of small businesses with eight to 16 users. These two innovative platforms permit small businesses to maintain up to 48 phones per location.

 

The latest addition to the SBCS family include Cisco SMARTnet Service which is Cisco's highly acclaimed technical back up service program, making available multilayer service alternatives and entry to a wide array of technical resources. Vended by a Cisco channel associate, clients have the privilege of direct access to Cisco engineers for configuration support, problem diagnosis and advice by means of 24-hour telephone or Web-based support. The services also consist of software guarantee with application and Operating System software information and improvement.

 

Other important additions to the SBCS range include Cisco Catalyst Express Ethernet Switches that offer ease of configuration to cater to the various networking needs. The four innovative switches provide 24 10/100 access ports with Power over Ethernet, four 10/100 access ports with PoE and 20 access ports 10/100 and 24 ports of Gigabit Ethernet; or 24 10/100 access ports.

 

Other exclusive additions to the CISCO offering include Cisco Mobility Express that contains additional ease-of-deployment characteristics for the Cisco 521 Wireless Express Access Point (News - Alert) and Cisco 526 Wireless.

 

Express Mobility Controller is another exclusive inclusion to the range of CISCO products. They consist of a guest access portal that is trouble free to install; give routine policy configuration for voice, data and guest access. Other features of Express Mobility Controller include easy security system with specific low, medium, and high-security alternatives and incorporation with Cisco Configuration Assistant.

 

While combining well with available desktop operations like calendar, email, and customer relationship management programs, the Cisco Smart Business Communications System offers voice, data, video, security and wireless facilities. Created for the exclusive requirements of small businesses, the system consists of hardware products, incorporated unified communications functions and system-administration devices intended to complement each other and offer communications building blocks. By means of help from a Cisco Certified Channel Partner, the comprehensive communications solution is trouble free to deploy, utilize and upgrade.