Unified Communications Magazine

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Tom Keating
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Unified Communications Magazine July 2007

Volume 1 / Number 1

From IP Communications to Unified Communications

Years ago, my former boss had a "right-hand man" named Rose. If you wanted to know where the boss was, Rose knew. If you wanted to send the boss a file, Rose knew that he was in a meeting and didn't have his laptop with him, so instead of emailing a file to him you'd have to settle for a voice call on his cell phone.

Collaboration and UC - Group Productivity Applications

The whole point of collaboration is not for workers to maintain a spirit of camaraderie, but rather to achieve significant gains in productivity. One might therefore more properly refer to such technology as telecom-enabled group productivity applications.

Get a Move On - Mobility's Effect on
Unified Communications

The well-known consulting and research company Frost & Sullivan tells us that only about 20% of today's workers actually work at their desk anymore. Amusingly, half of the average worker's cell phone bill is spent on intra-company calling, with a third of the bill accounting for calls made inside the worker's business premises.

» View Table of Contents

Rich Tehrani,
Publisher Outlook

• Voicemail is Dead!
Long Live Voicemail
Launching a new magazine is always an exhilarating process here at TMC, particularly in the case of Unified Communications, which has both timely subject matter and a unique "landscape" design. I can tell from this magazine's rapidly expanding subscription list that the future looks bright for both our new magazine and this exciting and burgeoning technology.

Erik Linask,
On the Edge

• Speed to Market with VoIP Test…
• Mitel Enhances Unified Communi…
• Weak Cell Signals Resolved wit…
• Driving Customer Satisfaction …
• Fonality Grows to Meet the Dem…

• Be the First to See Journey to …
• Dilithium Introduces ViVAS Flash
• AT&T Dropping CallVantage?
• Nortel Improves Communications Flow at China'…
• EDA Consortium Reports Industry Revenue Down …

• IP Telephony Appliances
• Executive Q & A: Jim Roark, Vice President …
• FreeCRM Earns Data Privacy Designation
• Communications Solutions Names Cypress Communicati…

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	• Media Kit
	• Editorial Calendar
	• Rich Tehran's Blog
	• Press Release

• The Compelling ROI Benefits of Contact Center …
• World's Largest Voice Authentication Deployment Ma…
• The Benefits of Automating Password Reset
• Bank Leumi Case Study - Applying Effective Risk …
• Managing Convergence: How MSPs Can Increase Profit…
• ENUM – Call Routing in an All IP …
• Optimizing the SMS Network
• Network Evolution – Migration Strategies for Succe…
• SIP Signaling and Session Control Part 4: …
• Monitoring Hybrid Networks: TDM, IP, 2G/3G, …
• Service Orchestration and Mediation: Creating a Fo…
• Managing Application Performance by Understanding …
• Tracey Schelmetic, Editorial Director of Customer …
• Four key ingredients for successful mobile service…
• Rise Above the Contact Center Performance Plateau!
• Consumer Acceptance of Automated Communications
• Cost Effective Contact Center Communications
• Improving Call Center Outsourcing with Automated C…
• The 12 Must-Haves to Automate Your …
• Why Should a Contact Center Offshore to …
• Xceed Contact Center – Diversifying on Existing St…
• Emerging opportunities - Offshore outsourcing in E…
• Top 50 Emerging Outsourcing Cities
• Contact Center Outsourcing In Egypt
• Jim Cossetta, President, CEO, 4What Interactive - …
• Best Practices for Deploying a Virtual Call …
• Best Practices for Leveraging Home-Based Agent …
• Leverage Session Control for Sustainable Competiti…
• You Don't Know What You're …
• Evaluating Evaluations
• Analytics as Decision Support
• Ensuring Data Validity
• The SIP Contact Center Leveraging the SIP …
• Slashing the TCO for IVR
• Accelerating 3G mobile video communications
• Customer Experience Happens in the Contact Center:…
• The UNIFIED DESKTOP: Pour your applications into …
• The Hosted Contact Center Model: Why It'…
• The Fixed-Mobile Convergence Border Architecture
• Hit A Femto Home Run: Serve Your …
• Workforce Management: At the Heart of the …
• The Modern Contact Center and Workforce Management…
• Realizing the Full Promise of Workforce Management…
• End-to-end billing and network management …
• Convergence in Telecommunication
• Break Free Leveraging SIP in developing enhanced …
• Give Your Campaign a Boost With an …
• Predictive Dialing for Increased Agent Performance
• Combine Inbound and Outbound for Increased Call …
• Combine Inbound and Outbound for Increased Call …
• Transform Incoming Calls Into Sales Opportunities
• Fax Solutions for Service Providers and Enterprise…
• Boardless Fax Servers in VoIP Environments
• VoIP Fax Solutions for Service Providers & Enterpr…
• Beyond the Fax Machine: Introducing Network and …
• VoIP Managability
• Ergonomic Phones
• Increased Business Drivers for In-Memory Databases
• Meeting the Evolving Imperatives of SDP's …
• Getting More from Your RDBMS for Less -- …
• Service Availability Solutions Require Solid Avail…
• Building Highly Available Application Servers - Th…

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