In a significant development that could herald a new chapter in the technological front, Stonevoice (
News -
Alert), the major Unified Communications Application Developer and Cisco Technology Developer Partner, has proclaimed a novel adaptation of Skystone, its ground-breaking innovative business communications software. The Skystone Software IP
Skype Gateway (
News -
Alert) offers interoperability between both conventional as well as IP-based PBXs and the Skype world, permitting company employees to utilize Skype straightaway from their desk phones, with no requirement for a PC.
Skystone integrates corporate Skype (
News -
Alert) accounts, with a flawless Skype incorporation obtainable to any employee without the necessity to maintain a double telephony infrastructure i.e. PC phone and desk phone or the need to deploy Skype on their PC. By merely appending a prefix to the dialed number, employees can presently communicate with international numbers at minimal SkypeOUT charges. Businesses gain from both decreasing the telephone charges and keeping PSTN
lines free. The novel adaptation of SkyStone also offers extra traits, comprising a Skype speed-dial import/export tool,
multivendor back up and sophisticated load balancing as well as ACD
traits.
Christian Bongiovanni (
News -
Alert), CEO of Stonevoice said, "Today, the market is becoming more and more globalised” and small and medium businesses require tools that can make VoIP
communications more efficient, reliable and cost-effective. Skype, the leader in Internet Telephony (
News -
Alert) and the VoIP market for consumers, with hundreds of millions of
registered users, is widely used for providing those tools. Skype was born for the consumer world, but a large percentage of its users deploy it for business purposes. SMBs want to have convergence and integration between the new Skype World and their existing telephony infrastructures and to benefit from all the possible features and
advantages."
Skystone makes available all the benefits of access to the Skype community, which can consist of clients, partners, contributors and remote employees, by means of an easy speed-dial, removing any likely security breaches, as every Skype communication only crosses the central Skystone server, not the corporate network. By utilizing Skystone, companies can at present also gain from additional benefits of convergence through their web-sites. Communications with online companies or e-commerce businesses can be significantly improved by getting phone calls straight from a web-site by means of the skype-me button that is directly incorporated with the obtainable telephony infrastructure for instance through IVR
, Call Centers, Unified Messaging.
Anjishnu Biswas is a TMCnet Contributing Editor.
Public Switched Telephone Network (PSTN) | X |
A PSTN number is a dialed call which is switched or connected via a CO switching system called a Class 5 End office or in SS7....more |
Voice over IP (VoIP) | X |
A real-time communications system that converts voice into digital packets containing media and signaling data that travel over networks using Internet Protocol....more |
Interactive Voice Response (IVR) | X |
A hardware- or software-based computer system that enables incoming callers to interact with voice prompts or verbal commands....more |
Automated Call Distribution (ACD) | X |
A device used to distribute incoming calls to specific sets of users based on pre-determined criteria....more |
Internet Protocol (IP) | X |
IP stands for Internet Protocol, a data-networking protocol developed throughout the 1980s. It is the established standard protocol for transmitting and receiving data
in packets over the Internet. I...more |