Feature Articles

Making Videoconferencing More Widespread: New User-Friendly Devices, Mobile Support, Flexible Solutions Push It Toward the Tipping Point
Video traditionally has been a medium used at opposite ends of the consumer and business spectrums. From the consumer perspective, it has long offered a mass market experience for the TV viewing audience. But from the business perspective, it's primarily been available for big guns at big companies that have the clout to invest in expensive video-enabled conference rooms.

Armed with Starbak Assets, BurstPoint Bursts on to Corporate Video Scene
A new company called BurstPoint Networks has come onto the scene to offer former Starbak customers - and anybody else that wants to be in pictures -what executives say is a highly scalable, integrated corporate video solution.

UC Goes Mobile in the Cloud
Unified communications in the cloud, also known as hosted or on-demand UC and UCaaS, is a proven business solution that many growing enterprises continue to adopt.

Voxeo Announces SaaS-based Version of VoiceObjects
Remember the 1980s commercial catchphrase "You got your chocolate in my peanut butter...."? Well, the combination of Voxeo and VoiceObjects is your classic Reese's Peanut Butter Cup scenario.

Selling Unified Communications: Pricing Pressures, Lack of Killer App Create Challenges for UC Adoption
To make UC more accessible and manageable for small and medium companies, hosted UC solutions are becoming more common. In fact, Nemertes Research, author of the "Managed and Hosted Unified Communications" report, expects UC-based managed services to double or even triple by next year.

Go West Young Man: Customer Contact, Conferencing Solution Provider Talks Shop
West Corp. is a 24-year-old provider of customer contact solutions and conferencing services. The company also offers mission-critical solutions for public safety and emergency communications applications.

Google Wave Runs Aground, But Search Giant Still Keen on UC
Google recently put the kibosh on Google Wave. But that doesn't mean the search giant has abandoned unified communications altogether. In fact, UC is one area in which Google seems to have a keen interest, as expressed by its actions if not its words.

Special Focus

TMC Congratulates UC Excellence Awards Winners
Unified communications is providing businesses of all sizes with increased productivity and the ability not only to manage their voice, e-mail and fax communications, but also to tie those communications into existing CRM and other databases that their employees use daily.

60 Seconds With RingCube

RingCube Brings High Performance to the Virtual Desktop
A company called RingCube Technology Inc. recently announced vDesk, an enterprise desktop virtualization solution that aims to simplify the creation, access and management of Windows desktops through workspace virtualization. Unified Communications Magazine recently spoke with Doug Dooley, vice president of product management and marketing at RingCube, to discuss vDesk and what it brings to the virtual desktop.

Unified View

SIP Trunking, Unified Communications, and Security: What You Need to Know
This article originally appeared in the October 2010 issue of Unified Communications magazine SIP trunking and Unified Communications are often discussed in separate conversations but, the simple fact is that the former is a key component in many implementations of the latter. This means, of course, an opportunity for vendors of those particular technologies to collaborate to grow their businesses, but it also means they are also tightly connected when it comes to security and risk.