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September 29, 2021

RingCentral vs Talkroute: A Cost Comparison



According to the Bureau of Labor Statistics Business Employment Dynamics report, small businesses created 10.5 million in recent years, accounting for 65.1% of net new jobs created.

With so business creation booming, more entrepreneurs are embracing current trends to ensure their daily workings run smoothly. One of these trends is the use of a business phone service.



There is a multitude of business phone service companies from which to pick. You can concentrate more on building your business by choosing the best business phone systems. When comparing phone services with one another, there are three aspects to look at:

  • What kind of business do you run?
  • Your company's requirements
  • Additional services you may require for your company

Below we will discuss two of the most popular business phone services according to recent studies, RingCentral (News - Alert) and Talkroute:

RingCentral

RingCentral's entire cloud-based unified communications as a service (UCaaS) platform links numerous communication and collaboration platforms. Voice, business texting, team collaboration, video conferencing, and online meetings are just a handful of the technologies available.

Furthermore, RingCentral connects all devices – smartphones, tablets, desk phones, and laptops — allowing it to be the ideal business phone solution for any company. RingCentral provides complete unified communications as a service (UCaaS), which has been developed to integrate perfectly inside your current application framework, in addition to VoIP business phone services and cloud PBX (News - Alert). RingCentral's solutions grow with a company, making it a possible good fit for any size company.

When it comes to pricing, RingCentral has various offers ranging from $19.99 to $49.99 per month.

The Essentials plan is RingCentral's most basic package, and it offers the following features:

  • Only up to 20 users are allowed.
  • Toll-free or business phone numbers
  • Calls to and from the United States and Canada are free.
  • Voicemail-to-text team messaging is unlimited for business SMS.
  • Document sharing

The Ultimate plan is RingCentral's most expensive, and while it doesn't have any more functional features than the other plans, it is useful for callers who want the most toll-free minutes and conference callers that RingCentral can manage.

This package includes everything from the other plans, plus the following:

  • Device status reports
  • Device status alerts
  • Unlimited storage

Talkroute

Talkroute is a business phone service company that helps small organizations appear larger by using voice over internet protocol (VoIP). For your business needs, they provide call routing, business hour settings, call forwarding, a free number, hold music, SMS text messaging, visual voicemail, and much more.

Each and every one of Talkroute's plans include unlimited minutes to the United States and Canada. Customers praise Talkroute's client service, which is refreshing in a field when many competitors have received largely negative feedback for poor customer service.

Talkroute Basic is found as the preferred option for entrepreneurs that only need a phone number and a few basic capabilities to get started, with a starting price of $19 for a softphone system without some auto-attendant functions. Their packages range from $19 to $99 per month, making their most exclusive package more expensive than RingCentral.

Talkroute's Basic plan covers standard business phone services, such as:

  • 500 SMS and MMS text messages sent to one local or toll-free number
  • Incoming and outgoing calls are both unlimited.
  • There is one voicemail box.
  • a single account holder
  • Call forwarding and routing are unlimited.

Only the top-tier Enterprise subscription requires consumers to contact customer service before beginning a trial. This plan includes all of the features of the previous packages, as well as the following:

  • There are five local or toll-free phone numbers.
  • There are 20 voicemail boxes for each of the 20 account users.
  • Business associate agreement (BAA) and service-level agreement (SLA) (BAA)
  • System for account management
  • Integrations of custom software and solutions

Final Thought

The best small business phone systems will differ depending on the needs of the business. There is no one-size-fits-all corporate phone system that will work for every company. In general, the leading business phone services and business phone system providers offer the same basic call functions, such as call forwarding and call recording. The differences become more apparent as small company phone services begin to offer more features to their voice over internet protocol (VoIP) business phone contracts.



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